iGate

Recent update logged me out and there is not “forgot password “ or reset functionality… how do we log back in…?

My retarded HOA switched from dwelling live which worked perfectly. Now I have this half baked low budget thing that I cannot get to do simple things like gate entry notification. Come on that’s ridiculous and not asking for much. Not sure who’s pocket gut lined in May case but if your gated community ever thinks about this app you need to have them prove it does what it should.

App crashes. Impossible to add a guest.

My homeowners association recently switched over to this company and as luck would have it I am unable to add a guest. When I click on the button to add a gasket the application closes I have remove the app and install it again turn off my phone turned it back on same thing. I called their customer service two hours later they called me back the representative said they’ve never had this issue before and they’ll get back to me… We’ll see how long that takes - in the meantime I cannot add a guest.

Update: ever since the new update (2.0.10), adding a new guest doesnt work! It just crashes the app each time! User experience is terrible. Animations are not professional, touch targeting is too small, crashes frequently, no integration with faceid/touch id, doesnt use standard iOS user controls nor use a common design language that is intuitive for iOS users. Also, why is this app requesting for my location? There is really no need for location services in this app. It’s obvious this company didnt hire a ux designer, nor someone who has ever coded an iOS application before. This app is embarrassingly of poor quality.

Blank after you log in !!!!!!!!

Everything is in white, you can’t see any of the numbers or letters.

Hey guys. Thanks for protecting our family. Please pass on to your app developer that the font in the iGate app has recently turned the same color as the background and the app is currently useless.

IGate is one of the best security apps there is I would recommend it to anyone who lives in a gated community

Doesn’t work. Sad.