Stuck on launch screen
It stuck on launch screen, tried to quit relaunch ..nothing worked
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4.71 out of 5
1,657 ratings in Germany
It stuck on launch screen, tried to quit relaunch ..nothing worked
A very comprehensive and complete App
Cannot unlock using facial id. Crashes all the time. Can login only using pin.
Best app I have ever used for Banking purpose. ICICI app has 99% of the services included in app and we don’t need to login to internet banking at all. Best feature I liked was when I tried make a money transfer while being on a teams call. It gave me warning as pop up to conduct a safe banking transfer. This is unique. I can see everything together in one app. Be my credit card, debit card, investments etc. etc.
Even asking for a review and rating was a slow and jittery experience (definitely not a hardware problem). The websites are worse with corporate obnoxiousness of trying to sell me a thousand other things while I try to do some basic banking.
Since last week the OTP stopped working. Neither SMS, nor on call. The app is also crashing with strange errors on the fund transfer page.
I provided all the details they asked me on the first day itself and from then they sent the same email multiple times in the next 1 month to inform that “we will reply in 3 business days”. When they did eventually replied, they asked me another detail. Now they have replied there is a data mismatch, that’s why they cannot link my loan account. Apparently, while converting my savings bank account to NRO account their system couldn’t update my foreign phone number in the iMobile app and hence the issue They converted my savings bank account to NRO account within 45 minutes online and I appreciate the promptness. I used to rate ICICI customer service very highly, I still do but this experience has affected that opinion and hence the lower rating in the app. Whatever they have asked me, I have replied within an hour of the email every time and the rest you can get by this review. As a software guy myself, I don’t think this is a big issue to fix, but god knows do they even have proper SLAs. I am still waiting for the resolution. I will update here as soon as I get something.
There seems to be an issue with the views. Loan section Details has overlapping views. Track deliverables section gives error. Transaction view also has overlapping and sometimes do not perform transactions.
I’m getting the error “Invalid details. Please try” while trying to transfer funds from my NRE account to another ICICI NRE account. But I’m able to do the same transfer using internet banking without any issue. So, seems like a bug in iMobile. It’s very annoying since it defeat the whole purpose of having a mobile app. Please fix it asap.
I am not able to perform fund transfer due to the option for selecting account to initiate the transfer is not displayed. Also cards menu nit showing credit cards in the first visit. My device is iPhone 14 pro
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Top Free
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20
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Top Free
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123
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Top Free
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130
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Top Free
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135
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Top Free
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136
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