incenTrip

App designed by a stupid person. Totally failure - don’t waste your time.

I have never used a more unreliable app. This morning, I am not even able to login. Multiple times my trip has been lost. Clearly part of earning any incentives with this program is dumb luck that the app will be working on any given day. So frustrating.

Very glitchy app. Not responsive customer service either. To make this app function takes a lot of patience. Recently it has also “eaten” the points people have earned or failed to give points when people commit to green commute.

The app is always stuck, I am NEVER able to end my trip. I have a 12 minute trip running on 28 hours. I keep trying to hit “finish” and nothing. Time to uninstall for good.

Whenever I connect to a different WIIFI disconnect an doesn’t upload my trips, this happens to me, many times.

Initially, my commuter trips were 50 points because I truly commute everyday to work via transit and the park and ride. One day it just stopped giving me points at all for the same trip and if I start a trip mid trip while I’m on the metro it gives the point but won’t register as a green trip toward the weekly challenge?? What’s the point of having this app as an “incentive” and it doesn’t work?

After improvements, the app now is user-friendly and I can collect points to win real rewards!! Will keep using it! Awesome app!

After allowing this app to track my every car trip, I get the bad news that the base rewards program is being suspended in August. 2021 already sucked because InCenTrip slashed points in half to ensure you wouldn’t reach 5,000 points easily. Using this app, I managed to earn three gift cards last year but this year, it turns out, I was giving all my location and travel info to InCenTrip for free since I’m not going to reach 5,000 points by August.

IF this app worked properly I would get good pocket money for riding transit and foregoing my car. IF. But it is a struggle to log trips. This app freezes right as a trip finishes and refuses to recognize log in credentials. It also refuses to register anything under a half mile, which is unfortunate because there are trips shorter than that that people choose to take by car, and as such, people walking and biking these trips SHOULD be given credit.

OK at best when it works. Totally blows when it doesn’t. By far the worst and most frustrating app app on my phone. Only keep it because of the payouts which take forever to receive. Plan a trip, check another app and it dumps the trip you planned. Ok though, I am at the stop and still have a couple of minutes before departure... 3 out of 5 times won’t let you select the train coming in 3 minutes. Arrive at my destination, and if the app isn’t up and running, decent chance it dumps your trip or freezes with no points awarded. Suqs