IONOS eCommerce

Have used this app for a few years and it’s great. Shows me all my orders, discount codes, products etc and is easy to edit listings. Unfortunately in the most recent update the ability to view ‘lifetime’ revenue and ‘custom time’ revenue has disappeared. This was extremely helpful when filing tax returns to see total earnings per year. I hope they bring this feature back very soon.

I have used the app regularly for over a year. However we signed in an employee as an extra user who we subsequently had to sack. I went onto our website and changed passwords and added two factor authentication. However when I loaded the app it didn’t require me to renter the new password as it was already signed in. This means that the sacked individual is still signed into this app with the original login details until he signs out from his own phone which clearly we don’t now have access to. I contacted the developers Ionos who have been very helpful but sadly do not have an option anywhere to force sign out all devices from this app. I am concerned that the ‘sacked’ user will still have access to customer orders and details which doesn’t comply with my GDPR policy. They will also have access to our store products and design of the site which clearly is not acceptable. They need to add an option to ‘force out all devices’ for a security requirement. Otherwise great app, easily usable on the go and clear to operate. Once they have added the above function I would give it 5 stars.

Used since day one years ago. Main stuff I do on website but this is good for quick numbers or changes “on the go”.

Started off great but now the number’s are sticky and the home page won’t load so I can see the reports at a glance

I was annoyed and gave up but I found the QR code and it logged me in. It’s under overview on my website part, scroll down and press learn more next to IONOS for mobile iOS. Just thought I’d let people know

This App is useless I have a UK account it try’s to login at .com and fails, the QR code login option is also useless unable to find the QR code on my site builder.

Wanted to use this app along side the PC to make it more portable way of managing my website. Had to delete the app as it wouldn’t recognise my domain then kept asking me to refresh the page to continue. The app wouldn’t refresh so got stuck at that point after an hour of closing the app and refreshing. So deleted.

Anwendung sehr umständlich zum Teil, hängt ständig, speichert falsch ab, Funktionalitäten bleiben hängen… Konzept ansich gut, aber die technischen Aussetzer nerven und kosten unendlich viel Zeit!

Ich finde diese App persönlich sehr gut aber was mich total stört ist das man die App erst Runter schmeißen muss das sie wieder funktioniert. Da ich leider jedes Mal Probleme mit der Synchronisierung mit mit der Homepage Probleme habe. Lösche ich die Artikel die ich auf der Shopseite hochgeladen bzw. gelöscht hab werden diese noch immer in der App angezeigt genauso wie auch wenn ich sehe das es ein Update für die App gibt und dennoch keines vorhanden ist zeigt es mir jedes Mal in der App an das es ein Update gibt. Bitte korrigieren.

Die App stürzt immer noch ständig ab, hängt sich jedes Mal auf, wenn ich eine Produktbeschreibung hinzufügen möchte (bisher nicht 1x möglich gewesen), beim Klicken auf Gewichts- und/oder Größeneingaben reagiert die App gar nicht (Cursor erscheint einfach gar nicht). Die App ist schön gedacht, aber im aktuellen Zustand absolut nicht anwendbar, schade.