Does the app function? Sure, but what good is that when the app's contents are so utterly inept that it shouldn't even exist? I tried retrieving my refund information, which is now two months overdue, via their browser. No luck there. I called, only to receive the same useless information. Both online and over the phone, I was directed to this app. So, I downloaded it, hoping to get more information on my late refund. What did I find? Absolutely nothing of value. Useless information telling me to wait longer. I can't get ahold of anyone. For all I know, they've lost my return, but this app is so pointless, I can't even verify that. This app is a complete waste of time.
No refund
I’ve waited longer than normal after e-filing and still no refund or answers.
Years
You should be able to look up refunds up to 10 years on this app
Lacking in anything meaningful
Not adequate
Doesn’t even work
Put in all my info and it tells me it’s incorrect. All I want to do is find out when my money is deposited
Pointless
What’s the point of the app, it’s the same as the website. I was reading all these negative reviews and I was surely they would’ve fixed it by now. I just want some kind of update like when? But no my status is stuck on being processed for almost a month now. Idk what to do anymore. They really need to update everything in fact.
Works as advertised
Plain and simple app, works and does what’s it states. I type in some basic information and i get in return the personal information I need regarding my taxes. Fast and convenient. Thank you!.
Doesn’t work
It doesn’t work and every time I put my information and it says it doesn’t match. I have to go to the website.
Useless
Not helpful what so ever. Can't even get these losers to answer the phone. Got a notification in the mail and I have been trying to get ahold of them for a week now. Best bet is go to a office but who knows they might be as useless as the automated system and app.
You can only make two estimated payments, you can’t set it up for the full year
And in addition to not being able to schedule more than two payments, you have to put your checking account information in every time you make a payment. That’s ridiculous.
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