Jeenie: 24/7 Live Interpreting

Direct To Interpreter Platform

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Description

Jeenie’s innovative approach to mobile interpreting is solving the world’s modern communication problems. Jeenie’s Direct To Interpreter platform (DTI) connects clients to a live, qualified interpreter over video or audio in seconds. No need to purchase additional equipment - the platform is built to work on devices you already own, including your smartphone. That means Jeenie interpreters can go where you go...24/7.
Leveraging a direct relationship with our vast pool of credentialed and qualified experienced interpreters, Jeenie is obsessed with delivering quality along with fast response times in over 300 languages.
Our powerful, virtual interpreting platform helps businesses AND individuals communicate anywhere, anytime, in any situation. Jeenie provides HIPAA-trained and vetted interpreters to support the most complex industries: Healthcare, migration and refugee support, legal and social services, education, and more.

WITH JEENIE YOU GET:
• On-Demand video and audio calls (VRI & OPI)
• Fast connection times (less than 13 second average across all languages)
• Support in over 300 languages (including American Sign Language)

ON A PLATFORM THAT IS:
• Intuitive: Easy to use, two taps to connect
• Fast: Our Direct To Interpreter platform connects you in seconds
• Open: Add interpreters into your existing video platforms (Zoom, Doxy, MS Teams, Google Meet, and more)
• Inclusive: We are experts in Rare & Indigenous languages
• Simple: The same per-minute price for video and audio calls
• Qualified: Only credentialed, experienced interpreters
• Flexible: Use on any device (mobile, tablet, computer, landline)
• Scalable: From a single user to 1,000+

BUSINESS ACCOUNTS INCLUDE:
• Experienced, HIPAA-trained medical interpreters
• Real-time usage reporting & data export
• Advanced interpreter scheduling

PREMIUM BUSINESS ACCOUNTS ALSO INCLUDE:
• Custom, white-glove onboarding support
• Dedicated Account Manager
• User and account management
• Monthly financial reporting
• TeleJeenie™ (OPI): landline integration and call center support

UNPARALLELED MEDICAL INTERPRETERS
When interpreting for the healthcare industry, seconds count and accuracy is essential. That’s why thousands of healthcare providers trust Jeenie. We attract and retain the best HIPAA-trained, medically-qualified interpreters in the world, providing effective communication between healthcare providers and their patients with Limited English Proficiency (LEP). Everyday, Jeenie interpreters improve communication around medical symptoms, diagnosis, and treatment, to ensure more effective patient outcomes and increased health equity.
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Jeenie FAQ

  • Is Jeenie free?

    Yes, Jeenie is completely free and it doesn't have any in-app purchases or subscriptions.

  • Is Jeenie legit?

    🤔 The Jeenie app's quality is mixed. Some users are satisfied, while others report issues. Consider reading individual reviews for more context.

    Thanks for the vote

  • How much does Jeenie cost?

    Jeenie is free.

  • What is Jeenie revenue?

    To get estimated revenue of Jeenie app and other AppStore insights you can sign up to AppTail Mobile Analytics Platform.

User Rating

5 out of 5

3 ratings in Australia

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Ratings History

Jeenie Reviews

Excellent but sketchy

frustrated and goodbye on

United States

Great concept but a translator is not always responsive and there’s no backup or IT support when you need assistance most. Emails and calls go unanswered and why do you have to sign a contract if you use the pay by use option. I love the service but I’ve been emailing g and calling for months to sign the documents again to release services and no response

A lot of improvement needed!

一点登 on

United States

I’m only using the interpreter version, here are some of my suggestions: 1. Transparent rating, we would like to see our overall rating, it doesn’t have to be individual rating, we just want to know our average rating. I want to know if my service satisfied their needs. 2. Dark mode, please add a dark mode feature. 3. Build an Interpreter community, where we can chat together or making posts, just to feel like we are in a community helping out each other. I can only think of three for now, hope to see you guys become more popular!

Georgian Interpreter for Geenie

Leambe27 on

United States

I spent lots of time to sing up for Jeenie as a Georgian Interpreter. But it is not working for me and generally it is not working properly. I waisted my time sending them my credentials and so on. I’m very disappointed.

Why a blank screen?

pstjcwong on

United States

Latest update was 3 days ago. Latest review is at least a year old - this is what I get after registering - a blank white (all lit) screen. This is also on the iPad app. Wrote an email. Sent a big report from the app (that worked) with a screen shot. So far NOTHING - no response

Jeenie’s

Tweenty21 on

United States

My first experience with Jeenie’s app. I think it is a wonderful help for service that what I need help with ASL communication. 😊

Not worth it

MAYRAQUI on

United States

Here have pay mins and interpreter will take long pay more... for me 👎🏻 thank you

It’s Uber for Language but Better!

MaxLex0918 on

United States

So easy to use anytime anywhere. Used in all sorts of situations - traveling, doctors’ visits, business communication, emergency situations, etc. I’ll never leave home without Jennie again!

Not loading

fjakldjlkas on

United States

I created an account and now it’s been sitting on the “How can I help you page” nothing is changing just blank and I can’t click continue...

Great app

kally-liechter on

United States

This past December, I went on a trip to China, and this app really helped me out. After struggling through some feeble google translate attempts, I connected to Jeenie for those moments when I NEEDED to be understood (hotel reservations, flights etc). Having the knowledge that with one click I could once again seamlessly understand and communicate in the situation was an enormously relief and extremely comforting in an unfamiliar environment. The linguists on the calls were competent and helped me resolve sticky situations (like to fix a mess up my hotels reservation date immediately).I definitely will keep Jeenie in my back pocket for my next travels.

Great app!!

Tkroop on

United States

It’s super easy to use, having a mobile interpreter makes traveling a lot easier!! Definitely will keep using!

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Last 30 days

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