Vitur Summit

Your early supporters are gold, don’t disrespect them. Don’t bother offering me a subscription coupon, I don’t want to have to worry about coupons every year.

That other reviewer’s point about the Apple guideline is eye-opening. I won’t support a company that claws back features I paid for. I urge every user who feels the same to write a review saying so.

Implement the pro unlock I paid for and I’ll be back to change my rating from 1 star to the 5 I gave it previously

Apple actually has Developer Guideline 3.1.2(a) covering the migration of a paid app to a subscription: “If you are changing your existing app to a subscription-based business model, you should not take away the primary functionality existing users have already paid for. For example, let customers who have already purchased a ‘full game unlock’ continue to access the full game after you introduce a subscription model for new customers.” The new owners intended to ignore this but grudgingly relented in the most inconvenient and annoying manner, and only after customer pushback. They don’t have a “perpetual license” as claimed on some of the developer responses in these reviews. Instead, they will only provide a 6 month or 1 year coupon for a basic subscription, and “perpetually licensed” users will have to remain vigilant to keep refreshing their subscription by pestering the support staff for new coupons before their previous coupon runs out. When I pointed this out, their “solution” was to send me several coupon codes with onerous terms stating that this was a one-time accommodation, that no additional credits will be provided, and that multiple coupons applied would run concurrently (meaning I have to bank the coupons and remember to apply them every year to avoid a paid subscription kicking in, and my “perpetual license” will no longer be honored). This is breathtakingly bad faith. Any competent developer could enable checking for the non-consumable pro unlocks already purchased by previous buyers. All they would need to do is reenable the Restore Purchases functionality that they have hidden away and check for it just as they check for an active subscription. This is how a good faith company handles legacy license owners. And in fact, the JellyCuts app STILL (as of this writing) contains those non-consumable lifetime pro unlocks. This can be seen by checking the In-App purchases section below in the Information section. The pro unlocks offered by the previous developer are still there. But their engineers have refused to support any kind of in-app license authentication except subscription (this was confirmed to me in email exchanges with their support team), and Apple only allows max 1 year subscriptions. There can only be one reason for this: they hope to scrape off difficult-to-refund charges from “perpetual license” users being inattentive to their coupons expiring or fed up with having to work to keep them active.

Update: I finally received a one year subscription. Although it took a little while to get a working code, they resolved it. I now look forward to learning the app. I purchased the one time purchase days before it converted to subscription model. I was sent a code for 6 months free trial but the code was expired. I can’t get a response now. I thought it was supposed to be lifetime and functional. I did send request with email different than Apple ID. Could that have been the problem ?

I’ll be honest, when I first saw that the new owners of RoutineHub were putting so much weight behind Jellycuts, I couldn’t for the life of me understand why. I still don’t understand it. I don’t understand the need for a website or for the content & blog posts—and especially not the subscription & paywalled content. I mean, does Javascript put out blog posts? How about C++? Go? Ruby? No, of course they don’t—because they’re programming languages. So, taking a programming language like Jelly and turning it into a brand is just a really bizarre choice to me. Aside from that, the app just isn’t very good. The language is limited, and there’s still a lot that it can’t do. Perhaps these things should have been ironed out BEFORE introducing a website, subscription tiers, blog posts, a re-design, etc… 🤔 Of course, that’s not how devs operate in 2024, where it’s more important to create all this superfluous stuff to entice people into buying the software/app rather than finishing the build, squashing the bugs, smoothing the edges, and refining the experience. One reason I was so confused about putting so much weight behind Jelly is because there’s another language for Shortcuts—Cherri—which is vastly superior to Jelly, has a macOS app, and an IDE—all for FREE. No subscriptions. No paywalled content. And the language is more intuitive, easier to understand, and has better documentation! I really don’t know why anyone would support this “open source” project.🤷🏻‍♂️

Like others I bought the lifetime pro version of the app with a one-time in-app purchase. This was back in Feb 2023 prior to the app being acquired by new developers. It seemed like a cool project & I wanted to make a small contribution to support it. Now the app has been converted to a tiered subscription model & it’s hard to see any value in terms of the features vs price. The new owner was giving codes for the most basic tier for those who bought before the subscription but has become unresponsive. There’s a recent review by Mr. T Wrecks that perfectly sums up all the current problems with this app & why its future is bleak—definitely worth reading. The tl;dr of it all is this: this app simply isn’t worth bothering with anymore. Don’t waste your time.

I purchased the one time purchase days before it converted to subscription model. I was sent a code for 6 months free trial but the code was expired. I can’t get a response now. I thought it was supposed to be lifetime and functional. I did send request with email different than Apple ID. Could that have been the problem ?

I’ll be honest, when I first saw that the new owners were putting so much weight behind Jellycuts, I couldn’t for the life of me understand why. I still don’t understand it. I don’t understand the need for a website or for the content & blog posts—and especially not the subscription & paywalled content. I mean, does Javascript put out blog posts? How about C++? Go? Ruby? No, of course they don’t—because they’re programming languages. So, taking a programming language like Jelly and turning it into a brand is just a really bizarre choice to me. Aside from that, the app just isn’t very good. The language is limited, and there’s still a lot that it can’t do. Perhaps these things should have been ironed out BEFORE introducing a website, subscription tiers, blog posts, a re-design, etc… 🤔 Of course, that’s not how devs operate in 2024, where it’s more important to create all this superfluous stuff to entice people into buying the software/app rather than finishing the build, squashing the bugs, smoothing the edges, and refining the experience. One reason I was so confused about putting so much weight behind Jelly is because there’s another language for Shortcuts—Cherri—which is vastly superior to Jelly, has a macOS app, and an IDE—all for FREE. No subscriptions. No paywalled content. And the language is more intuitive, easier to understand, and has better documentation! I really don’t know why anyone would support this “open source” project.🤷🏻‍♂️

UPDATE: I'm happy to hear that the new owner of this app will honor past purchases -- those occurring back when the app had 'buy once' IAP rather than the current subscription model. This course of action is the right thing for the new owner to do. And, for me, it breeds trust. Give the app a try!