JetInsight Crew

Worst aviation app out there. Wish the company never would’ve switched. Look elsewhere or prepare to be disappointed.

New OS ruined the app The website works but the app is hot garbage.

iPhone 15. App simply does nothing. It just attempts to load. I can however receive notifications of trips however when I click the notification to logically see the information, loading screen.

Entering information works. You need to go to the browser if you need to do any corrections in expenses. App is also unstable as you have to reset the ipad or reinstall the app periodically.

To start with, the programmers are not able to make this work as an android app. It only works on iOS so if you have an android device you're out of luck unless you use their so-called portal. If you do use that, then it becomes extremely confusing. the design is very user unfriendly, and you have to go all over the place to find what you need. The application on the iOS continuously crashes. They do have a rental car fuel entry line, but they do not have a rental car line entry option. Lately, when you try to select the name of the business, where you made your payment, for example, signature flight support, a drop-down menu opens up and they list all signature flight support fbos in the world making this entry extremely difficult to do - they don't only list the fbos on the trip sheet, but also fbos in a different country ( go figure)... Same applies to any other common company like Uber where they list Uber eats Uber food, Uber this Uber that and this drop-down list covers all the other entry lines, thus making it extremely difficult to use again. The application tries to update itself each time It sees an Internet connection without the users consent so when it does this you lose all the information you have entered. The app shows that there are trips with receipts that need to be synced, but you cannot enter any more information because all the legs simply disappear from the app regardless if you shut down and restart the app or if you reinstall. You lost all the information you have entered. They've had this problem ever since they came out with this app, and it seems every day instead of getting better, it gets worse and worse. Extremely frustrating to use. A VERY unfriendly and frustrating application.

This application should AUTO update in the background. Every time you open it, you have to sync it… which takes ages sometimes. You guys should listen to your customer complains instead of blowing them off.

His app is brutal if you want to load receipts with photo. If you can even get it to load before it kicks you out and you have to log in all over again which is about 25% of the time

Crashes all the time and loses data that you entered when it crashes. The layout isn’t bad, but it’s pretty useless when I can’t upload anything.

Constantly crashes on both iPad and iPhone. Sync takes forever, Website is not mobile friendly. This app makes my day to day life flying 135 more frustrating.

Great App! Would be nice to have a future update where the app will notify you of future (new) trips assigned to you / updates to the trip sheet to let you know to re-sync.