JoCoLibrary

Won’t even allow me to log into the app this is so frustrating!!!!

The app constantly has issues connecting to the server, and logs you out, or tries to reconnect so many times that you are locked out for an hour. It used to be better but save your time and just log into the website.

The app crashes a lot rarely works properly. I find I usually end up logging into their website because the app is useless.

On my app it says my Corinth branch is closed on Sundays when in fact they are open! Would you please update? I thought the hours changed and avoided going there the last couple weeks on a Sunday. Reported it to one of the librarians a couple weeks ago but no change.

When it works, it’s great. But I have found trying to use it drains me patience and wastes time. Specifically, when searching for a known title, I frequently get the message “server is not responding.” This is so disappointing.

Used to be 5 Stars. Now it’s 0 Stars

This used to work great, but in the past 6 months it only works on rare occasions. I can only check my account by logging in through website.

I can find a book and place (and renew holds). But no notifications (?!). Come on, BiblioCommons.

The app constantly crashes and freezes up, and also when you go to login the usernumber and pin over the nighttime hours, it says they are inaccurate, which I know is not true!!! You are completely blocked from using the app; you are denied the ability to even use the app to browse or renew items until the morning!! I’ve been using this number and pin for years. They are NOT inaccurate. Somebody really needs to fix this and pay attention to these requests!! I have seen other people complaining about the same thing!!

App is slow, if it even works. I’ve sent feedback about issues with ZERO responses from Jo Co. Save yourself some time and access the website!