Jointly

My family and I rely on Jointly for everything to do for my nana’s. As we all live far away from her, it’s incredibly convenient to be kept in the loop from my mum how the care is going, and also know we can depend on her neighbours to help us out often.

The idea of the app is great. I started to use it and was really pleased- but very quickly discovered major issues that suggest no one actually trialled the app!! I know- a big accusation but I can’t believe that no one would have seen and fixed what o found out in only a few days. What’s more I have actually attempted to let the developers know but so far they’ve failed to get back in touch. ( the main one is that when you assign a category it is saved but doesn’t appear on the list of categories so every time you want to add a new entry it asks you to choose a category but only two appear- if you then decide ‘oh ok, I’ll just make a new one- then it says ‘there’s already a category named ...’ and so on. Erm frustrating . Definitely don’t get the app until this is fixed as it’s a pointless waste of time . I will delete this ( I promise) just as soon as it’s fixed. Even with a few other minor issues ( easily fixable) I would say that the app then - but NOT NOW would get a five star rating!

The app was great, useful to keep track of appointments, make notes, have all the relevant contacts in one place and most important, accessible by everyone you want to share caring responsibilities with. However it has stopped working and I am now greeted by “Oops! We couldn’t retrieve your account data!” every time I open. I can log in perfectly fine using the website.

I have been using the app for a year and it is useful for storing and sharing information. However the app suddenly stopped working and now I have to find the site and log in every-time. A great idea, but a bad app.

App doesn’t work at all on my iPhone 10. Freezes and crashes mostly and won’t let you purchase. Really great and handy idea, this app would’ve been endlessly useful for my fam. If only it actually worked. Please update!

This app has such potential. We as a family have added a lot of data to it but it constantly is crashing and is not accessible and issues now getting in via chrome. Very frustrating indeed and nothing back from the help desk. We have been relying on the app to manage our mothers care as we live at different ends of the country. Please put these issues right. ☹️

Good idea and a good basic start to enabling family, friends and professionals sharing care package. However it lacks necessary alerts- if the administrator assigns a task it would be handy if the app had an alert linked to it . Can see this being a great tool for main carers with a few extras added.

I never normally write reviews, but this is the most useful app ever. I use it with the friend I care for to coordinate hospital appointments, which care worker requested annual leave, changes to medication, cheque needs banking, dog's vet appointment, etc, etc. We can tell each other things instantly & all the info is in 1 place, even though we have different types of tablets, computers & phones. As with any app it can't do absolutely everything - the trick is to make it work the way you want it. Best app ever. Thank you Carers UK.

Really good idea and very useful. My only bug bear is that you must be connected to the internet. The should be an option to save the circles on to the device, very handy for emergencies when you are no where near the internet (like half way over the M62). Should be in next version.