Can service get any worse? Can’t get the app to run. Local news is dismal.
Why would anyone do business with you guys??
Yes, Journal Star is free to download, however it contains in-app purchases or subscription offerings.
⚠️ The Journal Star app has poor ratings and negative feedback. Users seem unsatisfied with its performance or features.
Journal Star has several in-app purchases/subscriptions, the average in-app price is $25.99.
To get estimated revenue of Journal Star app and other AppStore insights you can sign up to AppTail Mobile Analytics Platform.
2.33 out of 5
235 ratings in United States
Why would anyone do business with you guys??
I get most of my news on the app and really enjoy that. It is all I need for local news and the Journal does a good job. Not a fan of crossword puzzles and comics and the other extras in the big paper.
The articles are well written, but the annoying “being taken to adds” when trying to scroll up or down on the article will make me cancel my subscription!
This paper was sold to Lee enterprises. They will not cancel subscriptions, keep charging you, and badger you when you call to cancel. I requested over 10 times to cancel my subscription and they spoke over me trying to seek me a subscription. Finally hung up and contacted my credit card company to cancel payment
App is awful. Crashes. Have to re-log in frequently. Stories not refreshed. Bad.
I love having my local newspaper in a handy app on my phone. However, this app does not deliver. After some time it stops loading pages in the e-edition. I have to delete and reinstall the app to get it working again. I usually have to do this every 1-2 months. Please look into updating this app.
You take our money every month, but can not keep track of your subscribers. Continually get message: “please subscribe to continue reading…” We have been subscribers for many years.
Despite having a subscription AND being logged in, I am asked to subscribe and am unable to continue reading. If you have a subscription don’t bother with the app. Use your web browser instead.
The Journal Star is really encouraging its subscribers to go all-digital, but I’d feel a lot better about that if they would create an app that made it easy to find news. Somehow sports and obits keep floating to the top of this app. It would probably help if the app builders involved people who understand how people consume news.
ZERO SUPPORT- called journal start because I couldn’t log into the $25.99 app For a week….got told this was an Apple problem and I needed to contact them…..I don’t think so…. I’m just going to cancel… biggest waste of money in my life…