Worst customer service
I ordered a toy and it never came to my house, i messaged through the app and emailed them. Now yes the usps website says it was delivered and no i still literally do not have the item i ordered. JoyHouse took a whole 24 hours to get back to me and all the said was “the USPS says it was delivered” not even try to figure out what happened or anything. Im really disappointed. And i still have yet to get a refund.