Jumia Online Shopping
The online shop you can trust
#1 Keyword Rankings
Today
Top 10 Rankings
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Top 30 Rankings
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Top 100 Rankings
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Description

Avoid crowds, stay safe and shop from the comfort of your home. With Jumia, you open your doors to savings and convenience!
Shop safely and conveniently online with Jumia, the largest online retailer in Africa.

So what exactly do you get with the Jumia app?

- Daily exclusive app only Flash sales on top products
- Special Treasure hunts with guaranteed prizes
- Faster access to deals
- Exclusive app-only discounts
- Fast and Free shipping in select cities across Africa!
- Exclusive app only vouchers

With the Jumia App, shop safe and convenient online!

Download the Jumia Online Shopping App today for the best shopping experience in Africa. Great discounts, hassle free payment options, easy returns and 100% genuine items guaranteed!

From fashion to electronics, find anything you need on Africa’s largest online shopping store. Enjoy a large selection of international and local brands to choose from and shop 100% genuine products only at Jumia!

Payment made easy with secure payment options such as cash on delivery, mobile money or pay using your credit card with our secure payment system Jumia Pay.

So you ask, what can I shop at Jumia?
We sell millions of products, download the app and search what you are looking for. Some top items include:

- Mobile Phones & Tablets
- Laptops, Notebooks, Desktops and accessories
- Appliances, TVs, Games, Consoles, Home Theatres
- Sporting Goods, Lifestyle products
- Fashion for all - Men, Woman, Kids & Babies
- Baby Necessities - Diapers, Skincare, Toys and all
- Health & Beauty Products - Make up, perfumes, Hair care, Oral care & more
- Home & Living - Furniture, Decor, Bedding, Kitchen Essentials
- Grocery Items & Supplies - Yes you read that right

With the Jumia Shopping App, you get:
- Customized shopping experience with a personalized feed
- Buyer protection
- Cross-platform shopping, whether on a smartphone, a tablet or even on a desktop, Jumia app will keep all the products on your cart as long as you are logged in to your account.
- Order management from our call center, our call center will call you to inform about the status of your order
- International shopping experience from brands like Apple, Canon, HP, Pampers, Moulinex, L’Oreal, Samsung, Tefal and many more!

Operating in more than 11 markets in Africa, the Jumia Online Shopping Application is available in Arabic, English and French. Our in-house customer service strives hard to provide you with impeccable service to all your questions in English, French, Arabic or the respective regional languages of the countries.

We always look forward to provide the best customer experience, share your feedback with us to help us achieve that goal.

Contact us :
Algeria ==> https://www.jumia.dz/sp-contact/
Côte d'Ivoire ==> https://www.jumia.ci/sp-contact/
Egypt ==> https://www.jumia.com.eg/sp-contact/
Ghana ==> https://www.jumia.com.gh/sp-contact/
Kenya ==> https://www.jumia.co.ke/sp-contact/
Morocco ==> https://www.jumia.ma/sp-contact/
Nigeria ==> https://www.jumia.com.ng/sp-contact/
Senegal ==> https://www.jumia.sn/sp-contact/
Tunisia ==> https://www.jumia.com.tn/sp-contact/
Uganda ==> https://www.jumia.ug/sp-contact/
South Africa ⇒ https://www.jumia.co.za/sp-contact-us/


** DISCLAIMER **
We have been informed that our app is fraudulently advertised by third-party advertisers, mostly in the form of fake vouchers or offers. These ads are published without our consent and we highly regret and condemn this behavior.

If you encounter any of these issues, please help us and copy the page URL found and report it to [email protected] with subject "Fraudulent Ad" so that we can take the ad down.
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Screenshots

User Rating

4.66 out of 5

2,443 ratings in United Kingdom

5 star
1,945
4 star
300
3 star
110
2 star
33
1 star
55

Ratings History

Reviews

Worst service

Laila is on

If i could i would give 0 star , my order was delayed and some product was cancelled when i talk the service system they said my order was delivered to an other city !!!! Total joooke like seriously stupid reason i ever heard + for all this mistakes they offered me 15 dh free hahahahahahhahahahahahahahahahahhahahhahahahahahahahahahhahahahahhahahahahhaha i dont recommande

Payment method

Ha me be that on

Jumia has one of the worst payment structures I’ve ever encountered on any other online shop. Work on it. Shame

Fraud’s terrible

adegan27 on

got a faulty overheating Galaxy Note 10 Plus for #250,000, which is not a small amount. The phone just started overheating after I started using it; you can’t even hold it in your hand because it’s too hot. When I tried returning it, I was told my return date had expired. What am I supposed to do with it now? My advice for anyone who is even considering using Jumia to purchase anything please don’t because you going to be scammed out of your hard earned money. Can you imagine I was given a bad phone and wrong case everything cost me about #254,500 plus delivery please do not become a victim to these guys.

Good

duchess mia on

But still needs improvement

Is this Jumia a fraud?

Nwosuchi on

My order is being delayed and no reason given. I suppose to receive my home delivery order from 11th to 17th May till now I have not received any of my orders. These orders are food stuffs and a laptop my children urgently needed and no reasonable response regarding my delivery. I’m literally scared o pls can someone reply this? If I don’t get my order by tomorrow Saturday 20th May then I will call my international bank to ask for a refund. Thank God I used international bank account to purchase my goods. I’m disappointed by this so called Jumia. This is my first time using your service and it’s all rubbish. I’m giving you till Saturday by Monday will definitely get my money back. ☹️☹️☹️☹️☹️☹️☹️☹️☹️☹️☹️☹️☹️☹️☹️☹️☹️☹️☹️☹️

App should be improved

Oma2000 on

The website works fine, but the app lags a lot and takes a long time to open pages

Server not available?

MtwapaCG on

For the last two weeks I have been unable to see my orders or pay for items. Each time asked for additional ID and then told server not available. Very disappointed.

Currently Not Great

Doubleeso on

If my order was cancelled, the reason should be stated.. not just “unfortunately “ and refunding .. some people make plans when buying stuff

Missing landscape orientation on iPad

ade4779 on

It is certainly more practical to use most shopping app in landscape mode on iPad/tablets. So I would have thought that should have been a primarily design requirement for this app. Sadly, this is painfully missing.

All Jumia problems are the shipping service

Khalid Chakour on

The shipping service really bad

Store Rankings

Ranking History

Category Rankings

Chart
Category
Rank
Top Free
1
Top Free
8
Top Free
15
Top Free
80
Top Free
141

Keywords

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Revenue and Downloads

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App Info

Category
Shopping
Languages
English, Arabic, French
Recent version
15.2.0 (5 days ago )
Released on
Oct 16, 2014 (9 years ago )
Last updated
2 weeks ago