JustCloud

All of this apps not working even when you upgrade Not Working

I have had some pictures stored on JustCloud for years. It was the same price every year and automatically deducted from my account. This year they tried to charge me multiple times and when they could not, they cancelled my account. Not a trustworthy company.

If you have a political opinion the Marxists running Apple don’t like, they ban your app. But if you openly screw buyers over, that’s apparently fine with Apple. This app is an absolute scam. They spam you and call you aggressively. You try to sign up for an account and you are rejected. Be sure not to use your real password. This app has no place on the App Store.

Services are garbage and billing practices are predatory. Quick google search will fill you in. Stunned that AppStore carries this crappy product.

They were supposed to stop charging me last year when I complained about not being able to access my uploaded photos or videos and asked to cancel my account. I still can’t access my videos and just got a $98.28 charge for the 1GB plan I did have and cancelled last year.

I cancelled 3 years ago and they continue to charge me through PayPal. They charge and then a fight for a refund. Now I’m ready to fight because this is ridiculous.

Received email and unable to renew. Called to speak with representative and did not speak English and had trouble with email address. Call hung up.

I can see the files on the app, but I can't download them. So I tried everything that justcloud had to offer (with the app they provide for backup and restore, on my computer on Firefox, chrome, and edge logged in to their website I actually tried to download them one by one, I tried to use FileZilla and transfer via ftp). I cannot get my files back! They might as well be gone.

I think that this service is falling apart. I have contacted them several times about not being able to recover photos and I have received emails saying that they have server issues. This had persisted for over a month. I am now trying to a refund, since the service is not being provided if I can not access the files. My last note to them on 1/24 requesting a refund has not been answered. I wonder if the company is still even active.

I keep getting annoying emails from Gabriel,accounts manager, about deleting my files. I keep replying for them to go ahead and delete whatever is there. This has been ongoing for several months! Enough already!