App doesn’t work with latest iOS
App doesn’t work with latest iOS. I can’t select DOB so can’t register.
2.57 out of 5
7 ratings in Canada
App doesn’t work with latest iOS. I can’t select DOB so can’t register.
It it was 2010 it would be been okay to have this interface but Roadside for flat tyre was not included and they asked for 150 AED extra when full Insurance was paid for , car delivery was also a big fiasco
Use another rental service. They will try to take advantage of you.
Enjoyed the rental experience and peace of mind of having to contact rent a car companies. The process was smooth and enjoyable.
Booked a car through this app. The wrong car arrived and was missing mandatory safety equipment. I was promised a replacement in a couple days. Then they stopped replying to my messages all together. I contacted customer support and was again promised a replacement. Then an ENTIRE MONTH goes by and I hear nothing. So I’ve had the incorrect vehicle, missing required safety pieces for an entire month with no resolution... what kind of customer service is that?! The car was meant to be picked up on the 13th of September. I received a call in the 12th asking about my experience and if I was going to extend my booking. I again informed them of the issues. The lady apologized and insisted she would pass my complaint along to management. Before hanging up I asked if she needed my address for the driver to come and collect the vehicle. She ensured me that the driver would contact me directly and that’s when I would schedule the pickup. That call never came. I did receive another call though, the following day, from the same lady, asking me how I was going to extend my booking........, what? Again I informed her that due to the atrocious “customer service” I had experienced I WOULD NOT be extending my booking. She apologized and again said she would pass along my feedback although I doubt that ever happened. Before hanging up I again asked if they required my address for pickup and again she informed me that I would be contacted by the driver. Surprise surprise that call never came. The next day I called her back since I hadn’t heard anything from the driver. I wanted to make sure that I wasn’t going to so inquire type of late fees for not hearing from the driver. She said there would be no such issue and informed me that the driver would contact me that same day... Well, it has been a week.... and still nothing... This level of unprofessionalism can not come from a legitimate business....
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Category
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Rank
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Top Free
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121
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Top Free
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331
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Top Free
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347
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