App never works
I’ve attempted to use the app a few there is always some or other technical issue and the you can’t log on. Only managed to log on once before when I didnt need the app.
4.84 out of 5
414 ratings in South Africa
I’ve attempted to use the app a few there is always some or other technical issue and the you can’t log on. Only managed to log on once before when I didnt need the app.
I’ve used the Kena app twice. Once for a medical consult and once for a therapy session and I have been so impressed both times. It’s exactly what I needed and what I think South Africa needs- great medical and mental health care at a reasonable price and no long waits. Now I don’t have to think twice about asking if my child has measles or mumps rather than just seeing it through to avoid huge doctors bills. And I will be continuing to see the Kena therapist who I found to be really good. She not only helped me to understand my current state but gave me a great exercise to work through and a road map to moving past it. Well done Kena for this exceptional offering which could impact South Africa more than AI in the short to medium term. I would highly recommend it.
The app and the service was amazing first time using it and I am definitely coming back. Malese was patient and quite informative and she made getting a prescription a seamless experience. The app works well and it’s very fast.
Always the same stock standard responses with these kind of apps mental health “support”. It’s easy to fish out advice when you grasp the entire picture of the issue at hand. Why allot some inexperienced to a person then charge them for that and then state only after the fact of the first initial (disappointing) consultation that you will refer me to a professional. That’s theft. Also your app states that you will be providing charges at the end of the session which you associate with if the person only received help from the session they will be charged. Yet the counsellor did not ask me for my input and stated it as a fact that I will be charged, yet her help was insincere and unhelpful. I guess you can have the money, just not my loyalty. Bye.
Easy to navigate, efficient and such friendly knowledgeable professional. Kena gets 2 thumbs up from me!
I had no energy to get up and go to the doctor. My husband was also traveling and couldn’t take me. I saw a nurse and a doctor in the comfort of my bed. Got my meds prescribed. What an easy way to get great healthcare so quickly. The nurse and doctor was super friendly and worked together to get the help I needed. All better now. Thank you Kena!
Renewed my contraceptive script for R120 in 10 mins! Love this app and the service it provides. Thank you!
The app literally just does not work. I have deleted and reinstalled it countless times but it does not connect to the internet.
I was dreading driving to a doctors room so this app really came in handy. I loved seeing a face and name to the practitioner so it didn’t feel impersonal or like I was chatting to a bot. I also didn’t feel rushed, which often happens when consulting in person. I was happy to learn about their mental health offering as well. Five stars!
I was assisted within 5 mins, the nurse was clear, professional, patient and incredibly helpful and compassionate. Excellent!
Chart
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Category
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Rank
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Top Free
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60
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