Kena Health: Online Doctor
Online nurse, doctor & therapy
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Description

** MTN App of the Year 2023 **
** MTN Best Health Solution App 2023 **

Download Kena Health, the online doctor and mental health app for affordable, high-quality private healthcare, mental therapy and counselling in South Africa. Easily speak to a nurse, doctor, counsellor or therapist within minutes from the comfort of your home with your iPhone.


What our customers love about our online doctor, nurse and mental wellness app:

■ Get medical advice, sickness diagnosis, treatment plans, prescriptions, referrals or sick notes sent directly to your phone
■ Consult in minutes – no appointment needed
■ Available 7 days a week, with extended operating hours
■ Care for the whole family, including children or dependents between 2 and 18 years old
■ No subscriptions or hidden fees
■ Only R185 per consultation, or R120 for an express consultation




What we can help with:

■ Consultations for everyday medical conditions such as colds, flu, urinary tract infections, sexually transmitted diseases, diarrhoea and vomiting
■ Support for chronic conditions such as diabetes and hypertension
■ Mental health counselling for anxiety, depression, grief, stress and trauma
■ Express consultations for simple contraception renewal or scripts for hay fever and vaginal thrush

No appointment is needed. Consult with our doctors, nurses and therapists during our extended consultation times:


Monday - Friday: 8:00 - 20:00
Saturdays: 8:00 - 17:00
Sundays and Public Holidays: 8:00 - 14:00

#EveryoneIsWelcome on Kena Health – If you live in South Africa, all you need to access the app is a valid passport or South African ID number. At Kena Health, we take your privacy seriously. All patient and medical information is treated confidentially, encrypted, and stored securely.

All our medical professionals employ our team of healthcare professionals directly and are all registered with the Health Professions Council of South Africa (HPCSA).

Kena Health is not intended for immediate medical emergencies requiring in-person treatment or specialised care requiring Schedule 5 medication or above.
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User Rating

4.84 out of 5

414 ratings in South Africa

5 star
383
4 star
15
3 star
6
2 star
1
1 star
9

Ratings History

Reviews

App never works

Mi-Ross91 on

I’ve attempted to use the app a few there is always some or other technical issue and the you can’t log on. Only managed to log on once before when I didnt need the app.

Such a great service at a price that makes health care affordable

staceyvermaak on

I’ve used the Kena app twice. Once for a medical consult and once for a therapy session and I have been so impressed both times. It’s exactly what I needed and what I think South Africa needs- great medical and mental health care at a reasonable price and no long waits. Now I don’t have to think twice about asking if my child has measles or mumps rather than just seeing it through to avoid huge doctors bills. And I will be continuing to see the Kena therapist who I found to be really good. She not only helped me to understand my current state but gave me a great exercise to work through and a road map to moving past it. Well done Kena for this exceptional offering which could impact South Africa more than AI in the short to medium term. I would highly recommend it.

Good service

Semonye on

The app and the service was amazing first time using it and I am definitely coming back. Malese was patient and quite informative and she made getting a prescription a seamless experience. The app works well and it’s very fast.

Unhelpful service!

Girl in bikini on

Always the same stock standard responses with these kind of apps mental health “support”. It’s easy to fish out advice when you grasp the entire picture of the issue at hand. Why allot some inexperienced to a person then charge them for that and then state only after the fact of the first initial (disappointing) consultation that you will refer me to a professional. That’s theft. Also your app states that you will be providing charges at the end of the session which you associate with if the person only received help from the session they will be charged. Yet the counsellor did not ask me for my input and stated it as a fact that I will be charged, yet her help was insincere and unhelpful. I guess you can have the money, just not my loyalty. Bye.

Simply the best!

Wisegirl77 on

Easy to navigate, efficient and such friendly knowledgeable professional. Kena gets 2 thumbs up from me!

Super efficient and quality care

ElzetteB on

I had no energy to get up and go to the doctor. My husband was also traveling and couldn’t take me. I saw a nurse and a doctor in the comfort of my bed. Got my meds prescribed. What an easy way to get great healthcare so quickly. The nurse and doctor was super friendly and worked together to get the help I needed. All better now. Thank you Kena!

Such convenient and quick medical help

Cappletob17 on

Renewed my contraceptive script for R120 in 10 mins! Love this app and the service it provides. Thank you!

It does not work.

Danceonyoface on

The app literally just does not work. I have deleted and reinstalled it countless times but it does not connect to the internet.

Great service, in the comfort of my home

Kondi K!!! on

I was dreading driving to a doctors room so this app really came in handy. I loved seeing a face and name to the practitioner so it didn’t feel impersonal or like I was chatting to a bot. I also didn’t feel rushed, which often happens when consulting in person. I was happy to learn about their mental health offering as well. Five stars!

High quality efficient service

Ayanda Ava Smith on

I was assisted within 5 mins, the nurse was clear, professional, patient and incredibly helpful and compassionate. Excellent!

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Revenue and Downloads

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App Info

Category
Medical
Publisher
Kena Health (Pty) Ltd
Languages
English
Recent version
3.2.1 (1 month ago )
Released on
Feb 21, 2022 (2 years ago )
Also available in
South Africa
Last updated
1 week ago