Keoride

Became unusuable over night consistently 45 minute and over waits for every lift, often coming late even after that. Used to be efficient but is now completely inconsistent has gotten even worse, lucky if you get a ride at all

The app is easy to use and updates easily and frequently with all the info you need and the service is 2nd to none!

Wasn’t able to book my ride all the way home because it said my place was out of range. Where in fact it is.

They are always delayed or unavailable and the drivers are not that nice. I have to get one every day because of lack of transport around my area and it is painful to get to places on time. If you want to get somewhere on time you have to book it an hour in advance. The help team isn’t much help either.

We were one minute late for pickup on the b1 and the driver waited for us ! Much appreciated

Fantastic service well done on offering a quick, friendly and efficient service, mad if you don’t use it !

i live in a really hilly suburb with only one bus that runs from only 7-7 ish (even then its like a 15 minute uphill walk) making keo literally my only method of transport and i rely on it to get to school, or literally any other time i need to leave my house/suburb. it used to be amazing and basically my holy grail. recently however, it has become extremely unreliable, either not showing any keos available even at like 1pm, or i may book a keo thats set to come in 25 and then once i book it it becomes over 40 minutes away?? ive had to cancel over 10 rides as a result and i cannot get a refund for this so its ended up setting me back around $30 for an issue i have no control over. pls fix

I was dropped right outside my door in Avalon near Careel Bay. Fantastic service! Lovely driver. Only problem I had was using the App so got a number to call.

I love the convenience of booking Keorides but recently the app has been frozen on the home page and I’m unable to use it. Please fix - thanks!

Nice drivers and comfy buses but the app is a pain it either won’t let you book one, won’t load into the actual app or will have some sort of service error when trying to book. Some drivers wait for a few minutes which is really handy when they suddenly come early but other will drive off if they don’t see you at the meet spot at the exact time they arrive. ALSO sometimes I would pre pay for a ride only for the ride to cancel on me or not even book but still charge me… never got a refund 😔 (emailed them a few times to get my money back)