App keeps freezing
When I used this app a couple of years ago it worked fine. I’ve just started using it again and the updated version keeps freezing when inputting food info. Very annoying.
4.6 out of 5
3,509 ratings in United Kingdom
When I used this app a couple of years ago it worked fine. I’ve just started using it again and the updated version keeps freezing when inputting food info. Very annoying.
In theory this should be a really good app and when it’s working it is however, I seem to have fairly frequent problems with it not working. It either kicks me out if the app for no obvious reason, randomly deletes food items I’ve input (which is obviously really annoying when the whole point of using the app is to track everything down to the last gram) or most recently, it doesn’t provide the totals for each macro and instead has the word “naan” in every box. So frustrating when all I want to do is factor in whether I can eat an avocado with my lunch!
I downloaded the new version. I deleted all my data from last 2 years despite claiming you will never lose your data again. I wrote to support and received a useless reply ‘sorry we cannot restore your data’. USELESS!
After the last update its not working! The data keep disappearing. The app keep getting stuck!
Just started my Keto diet and the app is BUGGY - I cannot restore my purchase subscription after deleting the app due to the AUTO SYNC not working - Apparently there is a bug, they can’t refund me or don’t have a time frame on when this will be fixed - Avoid APP
I had the app for a year and a half. Hundreds of meals saved and days of food journals gone! the app stopped working properly and when I reinstalled application all data lost. Contacted customer support and they informed me that data is lost despite app history saying that all data is synchronised. Total joke, will not be renewing.
I am a fully paid up member of the Pro version. This app works for a few hours then you cannot access it! I have tried contacting the company via email, chat and instagram but no one has got back to me. If they are having technical issues surely someone could just let me know!! I have no alternative but to go for a different app.
I loved this app but download history message and freeze so many times lately. I even deleted all my data and started as new but it happened. Why?
I used this app previously via paid subscription and it was great. I’ve now renewed the subscription but since the latest change to do with syncing data ‘so I never lose it’ it’s really unstable. Things saved in my Favourites disappear, duplicates get added for products when selected into a meal, when deleting one of the duplicates they’re both removed, app crashes regularly. Really disappointing and this is happening on a paid for subscription where I’d expect quality. Won’t be renewing this time.
I’ve been using this on and off for a few years and it’s always been great until now. Editing an amount in a recipe now shuts the app down. Own recipes continually delete themselves from the database, even after you’ve used them for the day - messing up the tracking. It needs sorting out - really unhappy with subscription I have contacted support - no reply
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Category
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Rank
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Top Grossing
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73
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Top Free
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217
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Top Free
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421
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Top Free
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426
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Top Free
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495
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