Kingspan Connect

I used to get weekly emails advising the oil level in the tank. This stopped about six weeks ago and I’ve been unable to set it up again as being an error ‘unable to update settings’. Please get this sorted. Also, according to my supplier who also monitors the oil levels, the app is reading about 10% lower than it is, why is this?

I am so fed up with this app erasing my account . This happens every 3-4 weeks and I have to go through the tiresome process of reloading my tank information and a new password etc. There is also something in this app which prevents the password being stored in the iphone’s password memory so if I am thrown out of the app and write my email address in the user name again, my password doesnt come up. You need to do better Kingspan as this app is in danger of becoming a waste of time and irrelevant.

Hi guys, App appears to be good and has a good home dashboard. One thing that is missing is an email to alert when you are low. It would be good to set you own value, say 10%, to which we get an email when the tank only has 10% left. Also another feature that would be useful is to share with another user, for example my wife could have her own login to view the tank which I approved to share with her.

We’ve been using the application for just over a year and has been working great. In particular the average daily consumption and predicted empty are particularly useful. -What’s missing most for me is the ability to download historical data to a csv file or similar. -Linked to the above it would be used to compare consumption over multiple years not only 12 months.

I used to use the Oilpal app which has since closed down. The Kingspan app works as a basic tank monitoring system. However, I do miss the function from Oilpal where it would warn you when your tank level reaches a certain percentage of your choosing. The Kingspan app only has the option to email you (or send a push notification) on the same day every week, not very smart. Also, the UI is non-standard for iOS and has slightly odd text/form entry, not a fatal issue but slightly weird. The support link on the App Store also leads to a 404 on the web site.

After an update a while ago, the app keeps crashing when visiting the usage history tab. This was a very useful tab and helped predict when more fuel would be required. I’ve tried uninstalling a number of times, unfortunately non of the updates see to have fixed this problem either. Hopefully this can be resolved in a future update.

I like the app and find it much easier to monitor my oil tank level. I have given 3 stars because I t think it needs two features to make it 5 star: 1. Allow user to set their own warning levels and optionally only display them once not every time the level data is received; 2. Write the level readings, date, etc., to a log that can be downloaded and analysed using standard tools such as spread sheet. This second point is needed because the daily usage figure seems to be based on all the previous data collected but would be more useful if it could be limited to, say, monthly as oil usage in my case is much less in the summer than winter. Many thanks. Steve

Great features, level, usage for free, no advertises or additional payments. Love it! Accurate enough for heating oil.

Frequently refuses to log you in either timing out or claiming details are wrong when they are not! Fails to recognise your tank senor or pair sensit dongle for use. Claims no tank set up yet refuses to add a new tank as it claims sensit already registered! Utter rubbish and more akin to a student developer app than a fully tried and test app supporting expensive Kingspan tank monitoring kit!! Should be removed by Apple until corrected.

Fantastic for remote readings, which it does perfectly. However, the average daily use figure is completely wrong, being nearly 2l per day when we use less than 1l per day. The average figure also remains unchanged when switching between 1/3/12 month views. There was no response from support when I reported this problem. So a good app, but not as good as it should be.