2.76 out of 5
99 ratings in United States
This is my first time complaining about something. And it kept saying something needed to be replaced so after it was replaced it kept saying it. Nothing worked no matter what me and my family did. Also the photos would only be yellow and then it stopped saying it need to be replaced and then another bc we thought it was a bad one then it didn’t do ANYTHING! THIS IS THE WORST CAMERA EVER I DON’T RECOMMEND!
I can’t choose photos from my photo gallery and I cannot edit them either. Waste of time and money.
The resolution and color quality of the prints comes out very poor even when using high resolution images. I’m hoping to get a refund. I’ve emailed customer service and am waiting to hear back.
This printer used to make passport photos easy. With the new update it’s just trial and error wasting stacks of photos paper trying to get it right. Look elsewhere before you buy this printer / use the app.
why it cut my photo's edges by default? I have to adjust manually for every single photo. So stupid design.
Asks to replace cartridge even though it’s brand new and still has pictures in it!
It worked for a while but then started saying the the cartridge needs replacing even when I had just replaced it. I emailed customer service about it and they recommended deleting and re downloading the app which I did and it worked once and then stopped working once again, saying cartridge needs replacing when it is brand new. Apart from that, it usually works well and the pictures turn out great.
This printer used to work great! After the most recent firmware update it gives a cartridge error and won’t print. Gave this as a Christmas gift because I loveD mine so much and it doesn’t work. Please fix!!!!!
Overall, I’m really enjoying this printer dock. I learned a lot in only a short amount of time in order to get the best results. And it sure beats using my printer ink. When I just want one photo for my picture frame, I don’t have to order photos online or waste my ink. This dock gives me a simple, quick and easy way to just get a photo out. And it doesn’t take long to print at all. Read on if you wanna learn why I didn’t give it a full five-star… I managed to get the printer to print my photos on the OLD app (don’t use the new one, it won’t work. Just flip back into the old app pulled up on your phone and it will run just fine). The only thing I didn’t like is the quality of the photos. I’m not looking for uber-professional quality, but this is only decent. And for the price you have to pay for new toner cartridges and sheets over time may not be worth the outcome of the photos. But it’s mostly for fun anyway, so if you don’t mind a decent image, this will work just fine. But I’m not only talking about “low resolution”, I’m also talking about the color quality, the brightness, and the photo matching accuracy (for a lack of better terminology). My images that were on the bright side of color (yellow, white, orange, pink, bright red) came out way to bright compared to the original picture. I had to reduce the brightness setting to 40% (normal is 50%) in order to get a decent image. The binding colors of yellow, magenta, and cyan tend to create a image that appears blurry even if your photo was a high resolution, thus resulting in a not-so-similar photo result. But again, this is a quick and fun way to get your images fast without using your printer INK.. the cartridges don’t “run out” the way ink would. These toners are built specifically for the amount specified on the cartridge. 40 sheets = 40 sheets, and you don’t have to guess if you’re going to have enough. As long as you have enough sheets, your cartridge SHOULD run the full amount. (Unless for some reason you damage the cartridge because the sheets got jammed, which I’ve done, an accident on my part…)
Can’t print anything as the app immediately crashes when I hit the print button. What a waste.
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