KORG Module

There are two version the pro and the free. Both look almost identical and it was just to easy to get them mixed up and end up buying IAPs in both apps. Compound that by the fact there no way to deinstall the plugins that are not needed for a project in order to save memory ……but instead have to delete it with all the confusion that ensues across both apps…. I’m out of pocket by about 80 quid. No worries I thought apple will see it’s duplicated and refund. But no. Requests for refunds denied… and 3 apple support reps and 2 hrs of hassle later they still have my money. Complete scam if they take double the money for the same apps!

Please Korg! Add virtual pitch bend and modulation wheels just like Moog, then this will be the best app and one of my favourite sound modules app.

REFUND: Your pro version deleted itself from my iPad and my App Store account. It displays on the App Store now as if I never bought it. Lucky I have an older iPad with the same version module pro eh? Also the pro version stopped working with any background audio apps. Refund immediately

I’ve had this for some time and it works as part of the KORG Gadget 2 DAW as well. It shows up as Fairbanks in Gadget 2, but most of the Gadget IAPs I have installed aren’t available in Fairbanks. For example if I want to use an acoustic piano in Fairbanks, I only have one available despite having more than that in Module.

OK, I get it. You gotta buy the sound samples. But why is it 1.3Gb for the free version and you only get one measly piano? Deleted in disgust.

However, could someone confirm how can I unlock MIDI learn please? Signed up for the Module Performance Expansion free trial, which led me to believe it would give me full access for 7 days but the feature is still locked, it’s the only one locked by the way. Not sure if buying the pack will unlock it now, any advice will be much appreciated. Thanks.

The previous comments for the review below still stand (if you want to skip past my disappointment) and I’ve removed a star for the time wasted, but gratefully received an update from the developer today. Very sad to have to resolve the matter here. Dear Developer, I appreciate the link to the information you’ve sent. As best practice it’s best to make the information clear during the purchase. Otherwise, how many other people have found themselves in the same situation but unable to complain? For info, your sales blurb infers if you then upgrade the free app then you will access the restricted functionality. I paid £19.99 for the Essentials pack. The £19.99 is the same price as me buying Korg Module Pro and it should have therefore, presumably, unlocked the recording functions. What you (developer) have failed to mention in your reply to me that I haven’t posted for brevity but will if this continues, is that the recording apparently only works on the iPad whether you download and upgrade the Module free version or buy Module Pro. This I was told by Korg UK who I phoned for help after being led a “merry dance” by Apple who themselves offered no explanation about why they couldn’t refund but having cornered an operative she promised to update the information about refunding as she accepted it’s a bit misleading and poorly designed (as a UX architect myself). Korg UK offered to forward the matter to Korg Japan. Imagine I buy something in the UK and have to wait for Korg Japan to pick it up and respond. I don’t have to go Japan to spend the money though! Would they have responded in any different way to you (developer)? What’s particularly frustrating is that Apple told me they couldn’t do anything. I had to approach you (Korg/the developer) for a refund. I then call you and you say you will forward the matter to Japan. I then wrote this review and you very quickly respond to say Apple need to deal with it. What is this tomfoolery!? Can you either refund my £20 or ask Apple to refund it? And, can you make it clear that the recording only works on the iPad or set the record (pardoning the pun) straight if your UK colleagues have got it wrong about recording only working on the iPad. I ought to have bought iGrand Piano instead but trusted a longer established brand. Disappointed and disquieted. And, I say that having in-laws of National orchestra experience and a spouse that teaches music. Original 4* Review I haven’t added a [low] star rating as it would

I uninstalled this app because it wasn’t working as it should, then re installed it and now I have just one piano sound and all other sounds have vanished. When I try to download it say no receipt found, well maybe you have lost it , what a complete con

Come on guys, there’s no legitimate excuse now other than you want to force the use of Gadget - no AU, not on anything worth using - the Wavestation and M1 - you have to be doing it deliberately not to realise how many of those you’d sell with AU support. You’ve already been forced to halve the price now on those two apps, it won’t help! Your problem is your blatant disregard for your loyal customers’ wishes. It’s all about the money now. I have your Kronos, I’ve had every flagship since the Trinity, which I still use - I’ve also tried a couple of your apps and to be blunt, they’re patronising, ugly toys with gimmicks and no real-world use. You’re flooding the tablet and phone market with utter junk and you get away with it because of the name. Sort yourselves out or I’m going back to Roland and Kurzweil. You should be utterly ashamed of yourselves! Not even a Dev response! You have no answer to this though do you? No AU support is just another example of your spiteful, monopolising modus operandi. It’s a disgusting way to treat loyal customers of your hardware of which I can find little to complain about - aside from dropping features so you never get a complete package, oh no, because that would mean I wouldn’t buy your next flagship which I’ll bet my own head on the fact it has the piano-roll back again from the M3!

I’m a long time user of Korg Keyboards professionally . Please please add AUv3 functionality . If you did it would intergrate perfectly with AUM and Camelot pro and would be a real benefit to those performing live . Come on KORG you can do it