La Rosa Rewards

So everything at La Rosa’s in Richmond Valley is perfect every time. Ordering on the app for pickup or delivery is a breeze MINUS the inability to pay through Apple Pay. It’s actually quite frustrating because it will take you through the entire process of paying through Apple Pay until the final step of the payment going through. To which you are greeted with a message on your screen stating Apple Pay is unavailable at this time. Well, it’s been unavailable for a considerable amount of time, so maybe it’s time for an update, or simply just take the option off. I get more frustrated with the option there and it not working versus it not even being an option to choose. Other than that, the food (the most important part) is always perfect, and your staff is wonderful. Juan, your chef, is my favorite, he greets everyone with a smile and makes the best grilled chicken!

La greatness

The app works sometimes. When it logs me out I am unable to log back in and earn or use rewards. I reset the password and it works on the website, but never on the app. I keep getting a server error. The locations that I go to say I need the app open to scan and that my rewards number can’t be used. The old app was better.

The App clearly has Apple Pay as a payment option, but when attempting to checkout with such the App refuses Apple Pay as a payment method. Please fix this. I do not like storing credit card information with anyone.

Apple Pay is STILL not working on the app. Oh the food is definitely 5 star, but the app needs a little tweaking. Also, you shouldn’t have to click into your rewards to add to the total BEFORE you start your order. I can’t tell you how many times I’ve placed an order and forgot if I have any rewards, to only find I do, but it’s too late. The app doesn’t alert you to that 😡.

The friendliest workers on staff and always great quality service when ordering pick-up/delivery.

I love everything I’ve ever eaten there, but the soup is my absolute fav! The guys in the Neptune/Tinton Falls location have the best customer service and are always so nice and never, ever mess up an order!

Awesome

The app is so smooth and well designed. I also love the birthday rewards!!

Quality fresh food & good service at fair price. Can't ask for any more.