L'appli Grand Massif

This clearly went through no planning or testing. Fails more often than not and is a complete time waste. Who would possibly want to buy ski passes day by day (only)!!! Surely an option to buy multiple days at the same time isn’t beyond the whit of mankind!!!!

…including the tracking, which is great to review your day at the end of the day and compare against the map if you’re a cool person like me who likes to highlight a paper map to show all the runs completed. However, a massive flaw in this is that the tracker randomly stops tracking. Yesterday it stopped after 1h15 - I carried on for another 45 minutes before checking it and realising. Then another 50 minutes before it stopped a second time. It’s unreliable as a tracker, and it’s a frustrating flaw that makes it useless when it could work so well.

Start tracking and it stops them does not record anything.

Great idea poorly executed. Doesn’t save your ski card number, you can book a ski pass once and the next time(s) you get ‘something went wrong’ over and over. Same issue for our whole group. Enter all details, proceed to payment, ‘something went wrong’. Have to start whole process again. Painful. The system should have your ski pass number in your account details as well as payment card and the pass you usually buy. A simple ‘buy this pass again for ski card xxxx’ or ‘buy alternative ski pass’ and a date selector would be great. May be overloaded with purchase requests but that’s no excuse as predictable volume of visitors.

Used to show all open and closed lifts and slopes at a glance. Now you have to awkwardly tap and dismiss each one. Awful experience.

Your App has a section to buy Ski passes. It doesn’t work. I have updated the App, deleted abs re installed but still won’t work for passes.

Jan 23 Unable to see what lifts of pistes are open. The old version worked but this one isn’t any good for navigation around the mountain please reinstate the feature Thanks

Why would you put a low-res map in this app ?? Hi-res pdfs are available online and are easy to find, but yet the developers have chosen a low res blurry map here, which basically makes it useless. Extraordinary.

The HD map loads once then fails to ever load again leaving the app with an impossibly low resolution blurry, useless map. It’s awful and useless. It’s illegible.

Nothing on the App to inform when resort might be opening No Covid information Very good for real time lift maps when actually skiing but not a lot else Doesn’t even forecast the days weather...