Laser SmartHome

Easy to use

Terrible connectivity waste of money

I’m not sure what witchcraft people use to connect devices to this app, but I’ve never succeeded. I’ve tried a couple of different products now and none of them connect to the app. At the moment I have two expensive lightbulbs. It can take 15 minutes of playing around to get the app to find and to connect to your network, then, if you’re really lucky, it will go through the motions to connect to a device, but then just repeatedly timeout every time. Every. Time. Even if it tells you it’s connecting and goes through the process and looks like it’s doing something, it will still time out.

There is a bug in the app where you can not set a color mode when doing automation or scenario on an rgb light bulb. The setting shows temperature for white instead of an rgb. App needs updating to fix this.

The first time you register an account you’ll need to put in the code to verify your email address which you can’t copy paste in any way so once you type the code in it’ll take you to the app. Then the whole app is broken, you can’t add any devices or anything so you have to swipe up to fully close the app, then you need to log in all over again, like it completely forgot who i was in the last 4 seconds, after doing all that you can start adding devices. Which adding any device takes ages, and has very little instructions to follow. The most basic of app developers got paid so little to make this app you can’t even copy paste text. And if you use the provided bracket for the smart camera, to mount it to the roof you can’t just flip the camera view no you’ll spend 45 minutes looking for it in the settings just to find another list of settings called basic settings which has only 3 things in it which on can finally flip the camera view, also good luck hiding the cable it just hangs there in plain view for any robber to just yank it out as they please. These cameras are fine for maybe a baby monitor but I definitely wouldn’t use them for anything important.

The pairing is a joke.

I bought the Smart White LED Bulb, which has a QR code for this app. The outside of the packaging promises an “EASY SETUP”, but the requirement of having a wifi network is not mentioned anywhere. Bluetooth alone is not enough. I’m using mobile data, not wifi, so all I’ve done is buy an expensive cold white lightbulb. State your requirements on the outside of your packaging!

The app takes a while respond bit works good need a little update other then that it works good

Bought a globe of Amazon. It doesn’t pair with any phone though we tried endless times to do so. Avoid at all costs. There are better lighting systems on the market. Matt (Australia).

The auto setup doesn't work. I've tried setting up my blub using all three options, the schedule, rhythm and plan, and every one glitches. The rhythm automatically turns the toggle off, the plan and schedule don't turn on when they're meant to, or it'll only turn on for the morning and not the evening or vice versa. Also the bulb will sporadically drop it's connection to both this app and the Google home app. Wouldn't buy again unless they take care to fix these infuriating issues which keep the product from doing as advertised.