Poor
Terrible app and cannot connect to computer. Honestly a terrible product for $1200.
Yes, LaserBurn is completely free and it doesn't have any in-app purchases or subscriptions.
Not enough reviews to make a reliable assessment. The app needs more user feedback.
LaserBurn is free.
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Terrible app and cannot connect to computer. Honestly a terrible product for $1200.
The manufacturer and the app platform are both junks. Scammers! Connection never work, kobsupport. Don’t buy anything from them
brand new longer 10 white engraver, download the latest version of this app, after three hours, still can't get anything to work, or to recognize each other. Tried from my laptop as well, USB, wireless, built-in, wireless hotspot, nothing works. Nothing but garbage. Everything is being returned on Monday I can't believe appsThat are this poorly written are allowed in the App Store. Avoid this company at all costs. HORRIBLE customer service.
Tried online support and no luck. Called the 888 numbers and message came after 5 minutes ringing saying “We are sort that we can’t answer now “ . What kind of customer service is this? I am going to return the machine because I can’t get a resolution for the problems I am experiencing.
Absolutely will not connect to my ray5 20w no matter what I do. Also my ray 5 is not named “LongerLaser_” which might have something to do with it