LaserPecker

I bought my Laser Pecker 2 a year ago. Loved it. Haven’t used it for a while. When I went to log back in forgot my password. Went to redo it. They sent me a verification code. That code didn’t work. Tried this for 3 days about 20 times same result. Ended up using another email to make a new account. Finally logged in and ready to make something. Then I lost the Bluetooth connection and the app crashed. Kept trying over and over. Same results. Went to their web page for customer service. Only a chatbot and no number to call. My questions kept getting met with articles that didn’t apply. Invested all this money and it is a waste since it’s is not working. Very sad and disappointed.

Please change the code so that those of us who have keyboards with our iPads can use the app in landscape mode.

The Laserpecker hardware is awesome. It seems to be well-made and very sturdy. However, its functionality is severely limited to this horrible app. My laser only fires once in a while and takes several attempts before a successful burn. Laserpecker should fire every single one of their developers and hire an entire new team.

Have burned a couple of things with the L2 in its standard function. However, can not get it to use the rollers in any of the 3 modes to burn anything. Not sure if their is a bug in the software but would love to use the roller attachment that I bought….

Not sure what’s up with the negative reviews. Mine didn’t get the code emailed just like everyone else buy it offered to skip the step after the 60 second countdown. Mine registered just fine and created a laser etched logo on wood perfectly. Can’t fix stupid and this app is nearly idiot proof. Nearly….

The app won’t send me a confirmation email and it apparently cannot be used without an account so I have a $300 laser embedded paperweight.

Despite stating that no user data is collected, when signing up, the app requires access to device, logs, and location. I don’t see any reason for an app that controls a device to collect that type of data.

I wish I didn’t update to this new version. Now you can’t do anything with out signing in and I can’t sign in. Just let us use our hardware!

While the tool is good and I use it in my shop almost every day; their software releases tend to suffer from a lack of testing. I have had the device for almost 3 years and have a substantial amount of gcode files that I use regularly. This latest release of the software change the file storage location for gcode so legacy files are no longer reachable. In theory these files can be reimported but on Apple devices the option to do this is missing. There is a convoluted work around but all the imports are labeled “GCODE”; there is no discernible way to tell one file from the next. It is clear that little to no testing took place on the IOS platforms and that little to no concerns were made for existing users. Hopefully it will be resolved soon. As a side note: When I contacted them about the bug they suggested that I install the previous stable version … for Android; again missing the fact that the issue is an Apple IOS issue.

It won’t laser anything since the new update. It keeps saying turn on free mode but there is no option for that.