Poor PR Comms & Context App Notification
Recent app notification of reporting neighbors via app about child or elderly abuse smells like collaboration with the state policing/spying upon neighbour family’s lives, even if it is a civic and moral duty to help. Should have simply just frame it as “Does a neighbor need help with social services?” Sounds a bit more better doesn’t it? Moreover, majority of users for this app do not need the featured service above; you are just scaring users and creating mistrust in general sense. The notification should not have been sent en masse.