Expensive bulb and cannot connect
I am deaf, my partner is not. I wanted Light Awake to use with the “Light Awake” smart bulb rather than using the strobe from my phone (which can get buried under my covers while sleeping). The flashing light would be so much better than the bed shaker that he hates. The designated Light Awake smart bulb (complete with logo on the base) is found online for sale for $60. Some online stores say the bulb is on back order with estimated arrival date of September. I decided to explore the app functions before making my smart bulb purchase. However, after downloading the Light Awake app, the option to connect the light bulb has been disconnected. Light Awake gives a message that the bulb connect option is not in service with no date of resolution. It amazes me that the branded Light Awake smart bulbs are still being sold anywhere now, knowing the bulb connectivity does not work. The branding “Light Awake” on the bulb to match the app, leads consumers to believe the only bulb to work with the Light Awake app is the Light Awake branded smart bulb. Also, the online sale price is a major price gouge considering how cheap other smart bulbs can be obtained for online. Selling the Light Awake bulb and not updating the app interface is dishonest. Quite frankly this baits consumers to use a device they cannot use for the intent of purchase. I sure do hope that someone is monitoring the email address provided on the app for those customers that need to resolve their purchase. Light Awake is a great idea. The execution is an absolute failure.
