LILINViewer

Lilin Pro doesn’t work at all !! Cannot see any camera views ! Cameras work in setup and test okay ! No video in any view or playback. Keep Lilin Viewer app running until you get the bugs out of Lilin Pro !!

The app only works 20% of the time.

Had I known beforehand that this app was so awful, I would’ve purchased another brand of cameras. The cameras are functioning well however I can never view anything in real time or without a significant delay unless I look it up on the tv. Alarms don’t populate as they should. Everything needs to be research to find why it’s not working properly yet there’s never an answer or solution.

I would rate this app higher but it has stopped working all together. Just spins and says loading. App had been working just fine up until about four days ago. Why did it stop working?

Just like other reviewer‘s, we purchased this hardware just expecting that the supporting software would be at least adequate. It is wholly inadequate and all we get is promises of upgrades… Yet it has been two years and nothing has been updated. AVOID THIS MANUFACTURER UNTIL THEY UPDATE THEIR WEB AND MOBILE SOFTWARE.

Worst App ever. We have had these cameras almost 3 years and have waited for updates and nothing has changed. Unable to do playback from App makes it quite useless. Ability to playback and review footage can only be done on Computer. They should do away with the App because it adds no value!!!! Very disappointing, had we known no updates would be in the pipeline, we would have never went with their cameras!!!!!

App is pretty bad as others have stated. The interface for doing playback makes absolutely no sense. Camera groups are preconfigured. Example I have 7 cameras, but there is no 7 option. So I have to select 8 cameras and see a screen that doesnt connect to anything. In addition even if I select 8 cams, eventually it switches to 12 cams for some reason. App is just so bad.

Don’t know what’s going on, but the last week of April everything stopped working on the app. I have this app on two separate phones and neither of them work!

LILIN does not support the end user. The company will only talk to you if you are the installer and when your installer goes out of business you are screwed. I do not recommend this company that doesn’t help their customers.

App crashes every time it’s opened. The images shown are stuck from 3 months ago.