Malco Theatres

Your new update is so horrible it makes me not want to see a move and read a book instead.

I’ve had the old Malco app for years and loved it! I love being able to see how busy a movie is going to be before I buy a ticket. I found out yesterday that the entire app has changed and is also not working. I can no longer see how many seats have been sold or what is available and it won’t let me select my seat. PLEASE PLEASE fix this or go back to the old app!!!

I’ve had the malco app for years. I used to be able to go to the app, stay permanently logged in and see my own theaters, rewards account, etc. I could find my shows, order tix quickly, get reward points and be off in a few minutes. This app is nothing better than going to a random website. I have no idea how to even find my account . Every time I get on, I have to relearn how to login, still can’t locate rewards and have to go through a tedious process to locate my theaters/shows/availability. Why would a company make their app so very difficult, when it seemed to be working fine? Can you just trash the new app and go back to the old version? I don’t see any company responses to the reviews on App Store, which appears that no one cares to address it? Malco theaters is a great company, but this has me puzzled. Thought the feedback on App Store would result in changes, but I’ve been wading through this maze for what seems like a year now at least with no update changes to make it user friendly. …. Frustrated customer here ☹️

Bring back my personally selected theaters as my homepage, please!!!! ————————————-Used to be I could open the app and immediately see what all movies are playing, what are coming up and could even select my favorite local theaters all in 1 to 2 taps. But now it’s 10 minutes just to find out the movie is not showing locally. ————————————————————————Bare minimum, give be back the page of movies with their description and thumbnails to scroll through. The poster does wonders when I don’t know what I’m looking for. ———————————Pull a Coca-Cola, and reverse this stupid decision!

Seriously Malco! Who’s the kid with a crayon that made this App? Could they not have cluttered the App with more junk?! It’s as if I stepped into the App of hoarders. Unable to read the millimeter fine print. Trying to find a movie at a specific theater? Good luck! Take a hint from other Theater apps and trash this one. Less is more!

The old version was a bit outdated but it at least was functional. The newest version is so bad I get stressed just trying to find a movie. MALCO you’re losing business with this thing. DO SOMETHING! Hire someone to create a decent app so that your customers can EASILY find showtimes. This app is the worst!

The app now shows listings by movie title. I want to search by THEATER. Terrible update.

I really don’t see why I have to sign in everytime I want to collect points, why doesn’t the app just keep me logged in. The other worse part is that you can even see how many points you have, you have to go to the website and there is nowhere to even click to redeem your points on well.

This app is for movies and I like movies so yeah

This app could not be more difficult to use! Trying really hard to figure out why this was done to an app that was(past tense) user friendly!