ManageIt Mobile

This is the worst app it will not let me log in it just says error

Whatever you do, never count in this app loading any of your jobs or pics. I have uninstalled and re-installed 6 times and it still doesn’t load or work. When it actually loads, it is a very poor app and much of the needed info is visible

To look up tasks or get a list of jobs that have tasks is a multi-step (and frankly convoluted) process and the slow data queries make this tedious process feel even worse. If the app were 10-20 times faster, the UI design issues would be tolerable, but put the two issues together and it’s really a bad experience. And don’t turn on the “show tasks on the Home Screen option.” The warning in the app saying this will slow things down (if that were possible) is no joke. It makes the app unusable, which is too bad when this app has so much potential to help our team.

It is such a pain to deal with. When it works it’s great. More often then not it won’t sync or mostly nothing shows up under jobs. I try to sync, reset my phone, clear cache, nothing works. I have to delete it and install.

This is the worst app I use on a regular basis. Almost every two weeks, the system fails & I have to delete the app & reinstall. Not very professional. This has continued for over a year. For the amount of money we contribute to Utah’s wealth, I expect something that doesn’t continually fail. If this were not a work app I would decline ever using it again.

The computer version and training online for the mobile version are not even close. What the training says you can do in the mobile app is incorrect, pdf email using third party app is not true.

Was hoping an update would fix something but it’s still unusable. My foremen have given up trying to use this app. I’ve reverted back to our OneDrive for data and photos. I hate this app and can’t wait until we switch to another program. We are a large Servpro franchise and I’m sure this system costs us a lot of money.

The images used in the app description are misleading. Progress buttons are finally in beta, not full release. Document signatures require 3rd party software. ONLY works with parent company Xactware’s Xactimate software not Symbility. As I’ve told them all these months, they have great customer service reps because they have a poor product.

The inability to add moisture measurements and equipment in the field in real time coupled with Restoration Manager Sales being able to backdate moisture measurements severely severely hinders both the main program and the app

There’s a lot of potential for this app, but I have yet experienced it living up to its potential. I am disappointed in the development team for their lack of effort to keep this app functioning smoothly. I know that they will continue to make improvements and look forward to giving them a better review.