Mayo Clinic

When I log into the app I always see I have a couple “billing notifications” making me think I have problems. However it’s always just stupid “estimates”. Please get rid of this stupid “feature”, there’s no way to get rid of these after looking at these estimates, pure stupidity

Both Mayo Clinic and Apple Health no longer have the compatibility it once did. This issue has been going on for approximately 9 months. I’m now forced to log into a once great app that times out after one minute of inactivity. I get that for our bank accounts, but not for a medical facility. This app shouldn’t time out and force log a patient out for at least five minutes. Trying to keep track of appointments is difficult with this app especially when it times out. Logging in and trying to find your medical records is another fiasco and hurdle that I don’t enjoy. I know how to navigate the app but it’s an inconvenience when you’ve got multiple appointments and you’re wanting to look at test results or other data uploaded by the providers. I’ve now been forced to make sure all my appointments get added to my calendar so I’m not logging into the app. I wish someone would fix the Apple health and Mayo Clinic apps to once again allow us to download our records without having to log into the app. Or is that the purpose of breaking the link between Apple Health and Mayo Clinic so we’re forced to log into Mayo Clinic app constantly.

Can’t contact care giver anymore. This is terrible. Use to come in handy.

For about the past couple weeks now, I am unable to use the app. I try to login and I get an (E1) error … “We’re Sorry. There was a connectivity problem. Please try again later” I have tried dozens of times via WiFi, LTE, and 5G. Uninstalled and redownloaded the app and reinstalled. Problem persists. Worked fine previous to this error and earlier versions of the app. Is there a way to revert back to v9.6 again? Other Ideas or suggestions to fix? 02/12/23 - updated to v9.8 just released, but app is still broken. Same error. Downgraded my stars rating from 3 to a 2. 02/13/23 - updated my phone from iOS 16.3 to v16.3.1 released today and now the Mayo app is working again. Upgraded my stars rating to a 4. 02/28/23 - app broken again. Same error. Downgraded my stars rating to 1. —————————— 11/7/24 App is broken again for at least the last 6 weeks or so. Cannot login. iOS 18.1 12/9/24 Cookies were blocked. Re-enabled and app works again as expected.

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It’s finally fully broken, completely useless. They have been at it for a long time. WOW. Using mychart from another system via the state data exchange works better then mayo’s own app. Their head of IT should be fired for gross negligence and incompetence

This could be the slowest and least response app in all of app land

This app used to work well, but no longer is that the case. I am unable to login from the login screen. It shows the login name, but no space for entering a password. In seeking app support, the associated link takes me to mayoclinic.org, which gives me information about transforming my care, links to appointments, and disease related links. There is nothing there related to app support at all. Where are we supposed to go? This is very frustrating.

Super helpful. Really like how easy it is to use and keeps all my health info organized. Makes things simple and stress-free.

I find it extremely difficult to find past care givers on my portal: is there a time frame where I cannot contact them: Emily THIOELE, PT saw june2024- Joan