mBoB

After a recent update of the app,I could not open as it is redirecting to update again and again

🤑💰🤑

Poor customer service. Device updates and email updates are impossible. I have never seen anywhere asking for device updates. Do not recommend as it ditches you when you need the most. Too procedural and time consuming to get your details updated. Finally you land up not using the particular banking services.

Kuzu Zangpo la, its been so long that I couldn’t get rid of the app icon badge number.. it keeps on getting add on and I tried every possible ways to check the notifications, reinstalling the app, but it stays the same. Is this only happening to me or the app needs to fix the bug. Thank you

I’m residing abroad and have contacted with bob in multiple ways however they say they are busy and leave between conversation. Their WhatsApp number is of no use, it’s been a week and no response at all

The customers will happy if there is options for user profile with all our details there. In developed countries, everything is set from profile in the app. Whereas, in this app we have a such a lengthy procedure to to get our forgotten TPin

It would be great if you could migrate sending OTP in the app rather than sending it to the phone or email address. Instances on loss of money through mobile numbers could be reduced that way. Getting OTP in the app could enhance security.

I found this app is very worsen. Previous was very convenient one. This one is so long steps. I recommend not to update the apps.

BOBit service is completely horrible.

Would really appreciate if could change our own personal detail in the app itself.