MELCO Music HD

Love the Melco, first class bit of kit and true Hi end sound. for yrs Melco didn’t have an app to control their products, was surprised that a high quality product such as this relied on third party control apps. To start off I used 8 ball, the same as the dealership that sold me the Melco did. Then moved to Linn app, great. Eventually Melco released their own app.. At last, …. what a disappointment, their own app cannot find their own equipment on its network. Worked intermittently for a few months then got progressively worse, now cannot find its own server, spoke to Melco, they suggested a couple of changes in settings, WORSE, now can’t ever find my Melco. Have to ask why do they bother making this product when they can’t even be arsed to provide a simple app to control it, you need the app or the server is little better that useless. If I bought a high end pre amp and the remote did not work I would send it back and demand my money back. This could not care less, you bought it now sort out a way to make it work yourself attitude is shameful, what is the point of giving a free dedicated app that does not work. My old 8 ball finds it immediately, ditto the linn, but they are designed for other equipment and each have drawbacks. SORT YOURSELVES OUT MELCO, PROVIDE A WORKING CONTROL APP OR STOP MAKING SERVERS AND RIPPING PEOPLE OFF, SIMPLE AS. Only gave it a one star review as their is no option to give a zero.

I installed the latest version today and its worse than the previous! I am a visually disabled user using Voiceover. Buttons are not labelled which is a major hindrance. When using and it discovers my DAC, it raises the Voiceover volume to an unacceptable level. The latest release speaks unnecessary text every time one reads a line in the app which is frustrating. Please test the app thoroughly before releasing! Andrew Booth

Have now had two Melco units, two iPads (note cannot run App on an iPhone), three routers and three different houses. Melco App crashes most times I start using, especially on Qobuz. This has been going on for two years. Also, my new iPad just won’t see my Melco. Thinking of ditching Melco, maybe for Auralic. Don’t want to buy Chinese but, hey, if their App works, then sold!

Doesn't find my N1.... Please just forget the cloud stuff and write an app that runs Melco units! Or get in touch with a company that can. A useless customer interface makes you look a poor company no matter how good your hardware. Back to Bubble UPnP for me.

I had stopped using v1.2 as it couldn’t always ‘find’ my Melco N1, or the app would lock up. I have been using Lumin or Linn Kazoo instead. I updated to v1.3 today to give it a ‘last chance’; it has remained stable over 6 hours of playing time, with the expected Melco sound quality 😊 The only issue is that it loses the queue contents when pausing for more than 15 minutes. Note that you have to change the “USB DAC” settings on the Melco front panel according to which type of control app you are using (as per the manual).

Have used this app from day one but it’s always crashed for no apparent reason-thought it was my old 3rd gen iPad so got the new 7th gen and it still crashes ! I’m now using Linn Kazoo until sorted - this works faultlessly but it looks a bit dated and wasn’t meant for Melco ! Well done Linn !