MELT On Demand

I’ve had this APP for over two years. I love the MELT Method and am a loyal MELTER. I am so disappointed-this APP is almost in usable. I have been contacting Customer Service for 2 years in an attempt to help them make the app better by reporting the issues. I am told that I need to access MELT through my Chrome Browser. Of course when I do this, the site thinks I am a new customer and 2 ads pop up making it very difficult to actually log in. All around the experience is frustrating and disappointing.

Doesn’t open on Roku or iPad.

The app is clunky to use. It logged me out and I’ve tried the forgot password several times and it won’t send me a password rest email. When you are in the app, it doesn’t have a 10 second rewind button, you have to try to scroll the play button over and it’s challenging to get back to something you didn’t hear. There’s no reason in 2024 that you can’t have an easy to use app with some videos in it.

Love the look and ease of use on the updated app. New playlist feature is helpful for keeping videos organized by target body work.

The concept of MELT is great, however this app is just terrible. Don’t purchase this product. I wish I hadn’t and want my money back.

I’m new to melt method but agree with the other reviewers who are frustrated by the double logins EVERY time you start the app. Please fix it so it can remember your device!

I love the classes which are fun and engaging. And using the app is simple and intuitive.

I love this app, especially when it can take a live class and hear all the instructions to help keep my body balanced and flexible. I also like being able to search for areas of the body that I am feeling tightness or pain and get a specific video to help.

I am a long time melt user. I can’t say enough good things about the method. Everyone would benefit from it. The app however, is chaotic, crowded, and not user friendly. It is a frustrating experience each time I want to use it. Starting with signing in twice every time I need to use the app. The first and older version was not perfect but it was clean, useable and less crowded. It was easy to find the right maps, save favorites and such. Now, if I need a neck release map, for example I’m given so many options (29 to be specific). When I tap in any of the videos, each one is a long class-like platform with too many crowded and unnecessary options ( camera to record myself, list of people I don’t know and will not be necessary to connect with,…for what ?!) Sue has made plenty of videos specific enough to help with individual problem and imbalances. Now, it seems that every instructor that has taken melt certifications is in the app. Maybe Melt should be organized into users and instructors with different apps. Gone are the shorter, more specific uncluttered choices with an easy format that made Melting on demand easier. Every time I go in frustrates me and makes me want to quit my 5+ years subscription. Please fix it :(

Im frustrated- i bough this account which is not very useful when just about everytime i go to use it- you must log in! They should make it where you can choose to stay logged in! Its stressful to go check my numbers n get a reading & it takes so long to double log in! Also i had hopped that i would be able to find & make workout playlist to do on a schedule to make it most beneficial for my needs. I like that i can cast ti my smart tv but whats the point when the search function isnt great- n the log in issues! I need it to stay logged in. Please make it more user friendly & fix the log in playlist issue. Dont want to boot up my computer each time i want to workout!