Mercedes me Store

I bought the smartphone integration feature on the Mercedes me app, but my car is unable to connect. Despite talking to customer service on the phone and visiting the Dartford store, I was informed that there's no immediate solution. They suggested a full car diagnosis, which might cost over £400. This seems unreasonable to me. It appears to be a system issue or developer error, and I believe I shouldn't have to pay extra for a problem caused by your end.

I did pay £119 for 3 years live traffic now it’s £119 for 1 years I’m not paying that just priced themselves out of the market now using Apple car play apps with Free live traffic Paid for the built in dash cam but having to restart the live loop every time I restart the car waste of time now using my own dashcam which stays live 24/7 and it’s got park mode not like the Mercedes one which switches off permanently when you leave the car parked, come on Mercedes you can do better

Why l, if I pay to have smartphone int. on my merc do I not have the chance to move it to my next merc. Ok if I buy a none merc I lose that chance, but no loyalty at all for buying another merc which = fork out again for the same smartphone integration.. rip rip rip off!!

I love it

Amazing secure service .

Easy to use 👍

The future is here! Just added a Dashcam to my car by using the Mercedes store. The store told me what was available for my car an ordering was so easy.

AMG A CLASS You can unlock the car but but can’t control the windows remotely ! Can’t start the engine. Can’t do any fun cool and quirky stuff. Come on developers, make this app more interesting and with a bigger range of add- ons

My live traffic expired. Oh dear can’t now just purchase live traffic. It’s part of a package. I don’t need the other parts of the package. It’s just a way for a so called premium brand to take more money from customers. Thank goodness for car play and FREE Google maps. My next car will definitely not be a Mercedes! Hopefully eventually Mercedes will be customer focused and not income focused!

App works really well