Meta Trak

DON’T buy this product. Complete waste of money. Purported to be leading technology, but totally useless when needed. Had this for four years, first sign of trouble, car gone without a trace. No alert, no data, no history, no tracking. Completely pointless. Buy a Ghost, or some other discrete immobiliser, Metatrak is a waste of your hard earned cash.

The app has sufficient information, but it’s very delayed. For example, I try to check the current status of my vehicles battery and it shows it from 8 hours ago. I press refresh and it doesn’t update. I’ve had this app for 5 years now and been paying the £110 per year to use it. The only reason I have kept it is due to insurance requirements. Otherwise I would have cancelled ages ago. Not recommend. Would suggest looking at alternative options.

Together with subscription which employs human people. I had an issue today whilst my vehicle was being booked in for a service. My fault entirely as I asked the service personnel to park my car but neglected to hand them the key. I got an immediate call from the call centre and had to go through security questions. I’m impressed and very reassured. Thank you Meta Trak. Exactly what I pay for. Top class security.

This is one of the worst app I’ve ever used. It reminds me of quality of apps when first iPhone came to market. It lags behind, keeps logging out, delayed response and very poor interface. I’m not sure how the company can charge customers and arm and a leg for tracker and then give them this app. I wish I know about this before placing the tracker on my car. Avoid meta track at all costs.

I have a month to go to renewal yet I am faced with a screen to renew and pay. It is a years contract not eleven months. This is strong arming customers. Not impressed with the app , have had to reinstall it many times and often it still does not work. Do I want to throw the towel in now and look for a better deal that works better.

In principle a decent app but almost every time it is started it begins with an error. Logout should be automatic after the app is closed. The latest update lost several of the function icons on the iPhone but seem to still work on the iPad.

App comm’s poor. Updates poor. Unless you pay the over inflated price for the full options, I don’t see it’s worth the money. Potty I didn’t know what I know now as I have better options available. First it was included in the plan. Told renewal fee and on renewal told price of 50% inflated fee. Not being mugged off. Saves me less than £40 on my insurance to get a renewal fee of more than 4 times that. Pointless. If they nick it, I don’t want it back anyway. Not much incentive here.

While the alarm systems are good, this App desperately needs to be modernised. Alerts need to be sent to the device notification system so you don’t have to login to see if there is an alert. It also needs to make use of device authentication services like finger print or face recognition. A complete overhaul is needed to bring it up to date.

This app looks very outdated-needs an update. The product however, is great.

Works a treat. Only lost the 5th star due to no touch unlocking of the app