Description

Mass General Brigham Health Plan members can easily manage their health care on the go with the Health Plan Member app.

With the Health Plan Member app, you can:

Track your cost sharing and claims

• Check how close you are to meeting your deductible and out-of-pocket maximum

• View the status of your claims and any cost sharing you owe

View your plan information

• Check your plan name, member ID number, and date your coverage started

• Find out what your cost sharing will be for different services

Access your digital member ID card

• Access your member ID card anywhere you go

• Print or download a copy to show your provider

Search for providers and hospitals covered by your plan

• Find urgent/emergency care, behavioral health providers, and more

• Get directions and call providers

• Estimate and compare costs for different services

Find and select a primary care provider

• Select and review your PCP

• Change your PCP or find a new one online

Easily review and submit your reimbursements

• See what reimbursements are available to you

• Submit your reimbursements directly in the app

Easily contact Mass General Brigham Health Plan' customer support

• Our Customer Support team is friendly and knowledgeable

• They can help answer questions about your plan, in-network providers, and more

To log in to the app, you must first create an account using your member ID number. You can find your member ID number on your Mass General Brigham Health Plan member ID card below your name.

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