MiHome – Energenie Smart Home

The ios app is near perfect, love the ease of use, the timers, the trustworthiness but as of Oct24 entering uk economy 7 (or 10)rates is impossible so in my opinion why not get rid of the calculator field altogether rather than miss an entire energy rate sector. Economy 7 (&10) exists in most if not all modern uk apartments for safety reasons (all electric homes)… standing charge, day rate, night rate are the 3 fields and of course there’s different economy7 or 10 start and end times.

It doesn’t work.

Equipment is poor and unreliable. Finally removed all mihome equipment and replaced with zigbee.

I have two plugs and have paired both with the app. although the app shows it turning off and on in the plug doesn’t do anything. It’s supposed to work with Alexa, I’ve migrated the settings over to Alexa and it doesn’t work either. I’ve contacted the manufacturer who have been able to replicate the problem and so (4 weeks ) and nothing has changed. I would suggest anyone thinking of buying this product should think again as they will be wasting their money completely.

I am trying to get my TRVS setup to work with a Nest controller but when I try to logon to google I get an error message. How do I resolve this?

The app is very basic and outdated

I’ve had the gateway and plugs for a while. The app made it very difficult to set the timer on the plugs and is limited to only 3 times a day. Otherwise the app and plugs did work well and could be controlled with Alexa or Google. Recently, the plugs have stopped coming on at the set times, which is annoying when I want to wake up or come home to a warm house. All my heating is electric. They do still work with Alexa and Google. Come on energenie sort your tech out!

The app doesn’t allow me to add my gateway in iOS 14, the app will exit as soon as I hit okay, thermostats don’t communicate reliably either.

Terrible app, TrV’s hardly respond to commands. Can’t copy or paste schedules across multiple devices ie: same rooms

Just invested in TRV’s and adaptors. Setting timers on adaptors is full of bugs, on and off times set them self to the same time. Still working with the system, it’s taken me ages to set up TRVs, and adaptors seem very susceptible to even a chair being in the way. Hope it gets better. Update, here we are sometime later and their eTRVs are rubbish. I had one snap completely off the radiator rendering totally useless. I have 2 gateways as 1 doesn’t cover my house (2 bedroom flat) I have a gateway in a bedroom and another in the lounge, the bedroom radiator will not pair with the gateway in the same room, only the gateway in the lounge, and it doesn’t turn on when it’s programmed to. I have 2 radiators in the lounge both paired with the gateway in the lounge, one eTRV works as programmed the other doesn’t. I can manually boost the one that doesn’t work via the programming. Full of bugs, app is different to the web version different functions. App has geofencing, but no way of turning it off. Support is non existent. Avoid and just get simple Bluetooth TRVs or just bog standard ones, save your money, you won’t make it back in reduced gas bills.