Milk & More

I wanted to add extra for Christmas- but no you have to add things as a regular order. This means I have to remember to cancel the extra after Christmas. Too risky so I just added one thing. However you have to re do credit card details for any additions. I don’t sit with my credit card in bed so have given up. Likewise if I cancel something I get charged and then refunded. This makes checking difficult and my milkman does make mistakes. (Probably dodgy IT for them too). Please make the shopping experience simpler. You’ll see a massive increase in sales

I have GLUTON FREE only crumpets,!!!

This is great when you order from the impressive range of stuff and it shows up. But the unreliability can be a problem. Sometimes you’re waiting for the stuff to show up having booked an order and got the invoice and it just doesn’t arrive. Like today. We’re still waiting one phone call and over an hour after the order is supposed to be here.

They attract people with a referral bonus then once you’re signed up they cancel your order saying they can no longer honour the promotion

Possibly the slowest most glitchy app I’ve used! Took me almost an hour to complete an order after trying several times. Also every house in my parents road is on their sign up list apart from my parents house!

Slow , Clunky and it’s impossible to sign up and I keep getting a blank screen

For quite some time now I’ve had problems with being unable to add items to my basket on the iphone version, whereas it works fine on the ipad. This is quite frustrating as I’m unable to make last moment changes or additions when out. Would love the app to be fully functional again.

The app does not recognise my credentials, despite them being correct. Have uninstalled and reinstalled a few times to no avail. Deleted app and now use their website.

Not even a great app takes longer to register.. buffing circle ..

Pro: Much improved intuitive interface after a long time since ordering. Con: Changing order doesn't work, keeps taking more money!! Takes immediate £ for what I added, takes 3-5 days to refund items removed. Opened app next day, items added are NOT showing. Cancelled order. Skint, no bread ☹️