Mirabella Genio

I’ve 5 connected devices, 4 lights and a smart IR, all located mere meters away from my modem. The one star is for the smart IR as it works 100% of the time and has been a godsend as I’ve managed to lose all of my remote controls…. But otherwise this app/product is a complete fail. A few years ago all the lights functioned ok as in they worked maybe 2/3 of the time, but for a good year now NONE of them remain connected for more than a day before mysteriously going offline, something that requires a ridiculously complicated and time consuming amount of wizardry to rectify, tho it often won’t work and if it does it won’t last. Seriously Genio, how hard should it be to turn on a light? A smart home app? Hell no, buying light bulbs three time the price of regular ones that almost never work so when you’re all cozy in bed and about to drift off to sleep you have to get up to turn off the f$@%ing light, that’s a stupid home. I’ve gone back the old school method, ie my finger

Usually a half decent app, but since updating my iOS, my devices one by one have reset themselves and will not re-sync to my account. The devices enter pairing mode when turned on manually, do not register as being on in the app, and every time I try to add the device back it says ‘failed to add’ or ‘can’t find wifi’ and just start flashing again. I’ve deleted the devices and tried re-adding them but that does not work either. I have uninstalled and reinstalled the app. The devices sync just fine to my partners phone who is still on the old iOS. This is incredibly infuriating, not being able to use any of my lamps or downlights because they just flash (VERY brightly and fast, whose idea was that!?)

Got an anko camera not that long ago and it stopped working, don’t buy very useless and not worth it u can’t fix the flashing red light

Until whatever alpha version they released too early this year. Hasn’t worked on iOS ever since. It’s awful and problematic and radio silence from Mirabella on a fix for it.

Please create a dark mode option, the white UI is hard on the eyeballs at night

Baby monitors impossible to connect. Finally sorted and then keeps logging me out saying my account needs to be reinstated. Worst ever.

The scene setting stops working after the recent update. The sunrise and sunset automation don’t work even after deleting and resetting. It was an ok app but now it’s useless.

The most recent update completely wiped the photo album. Several years of records saved, just completely deleted. No warnings. Very disappointing. Don’t update.

Every update they take features out no more shortcuts on the main screen tap to run you have to go through more Tabs to find

Just an awful, bug filled app!