MIT Sloan Management Review

As someone who has subscribed to the Kindle version of the management review and recently switched to the direct management review digital version, after experiencing the app now for a few days I would highly recommend everyone use the Kindle subscription over this app. The biggest issues: -Navigation buttons disappear based on interactions -The log in experience is broke and despite being logged into the app my content does not display - I had to email support to get them to register my account in the app - for the technology review app this was automated I am also a subscriber of the digital version of the MIT technology review - whose app experience and design is so far ahead of the management review it’s laughable. The fact an institution like MIT is willing to put their name on such a half baked app for the management review vs the technology review is shameful. Do better, or, at the very least replicate the experience of the technology review app. #wantmymoneyback

Despite several emails reporting the issue, the help desk team gave up: “Report the issue to the developers team”. Error message displayed: Email address is not valid. Please try again.

Compare to other major publications apps, MIT should be ashamed to allow such low operational quality of its app. Come on, you are MIT, and couldn’t even get an app right!

Hands down a shamefully inconsistent and unreliable app. Turning the iPad leads to a white screen and, best case, spinning icons. Has MIT run out of computer science majors?

Here is the optimistic perspective—this app has only one way to go—UP!! I was hoping this Jan/Feb 2022 update would fix the many issues with this app, but it didn’t. It keeps asking for my email and never accepts it. Navigation isn’t intuitive (eg going back to past issues), needs so much work. I’ll be thrilled if they get a pro app developer who actually knows how to develop good apps with great UX and a super UI. One that can store the articles on the device for offline access that actually works (and not just for the current issue). It needs great Boolean search capabilities, highlighting and bookmarking and so much more. If I would have know the app was this bad I would never have subscribed.

Your App can’t sync with my subscription. Can you look into this? I could see from different reviews that since 4 years ago, this sync issue has been pending.

This app looks terrible on anything newer than an iPhone 7. The interface is dated and clunky, the resolution is low, and quite frankly I didn’t renew my subscription solely because of this app. How could MIT have an app that is so dated?? Can’t they find either the money for dev or a small group of students at MIT who want the glory of updating and maintaining the MIT SMR app‽

I recently purchased a subscription to MITSMR through this app, tried to read a few articles only to find that the app would glitch and send me back to the top of the screen. Due to the content, which I really enjoy, I tried to their website to indulge - finding out my subscription only works in the app. Another large complaint is that for paying $65/year I’d expect very few if any ads, instead every time you open the app you are welcomed by a full screen ad. Not happy about this purchase at all.

Downloaded issues do not show up, once “read” is clicked. 🧐

I can login on desktop but not on this App. Says it can’t recognize my login ID?! For iOS devices: Just tap the “Settings” icon in the top right-hand corner of the tablet app (or in the bottom right corner on the smartphone app) and enter your subscriber email address.