Birdie Mobile

Their data plan is a scam. Paid for 30GB and only got half of it at the end because my credit card didn't go through one time. That’s it. The plan was then downgraded to 15GB and their almost non-reachable customer service said there would be no more 30GB. Avoid this unreasonable and deceitful brand at all cost. Better stick to traditional network providers.

They charge you and even take your signature before you run into any problems, but then offer no useful support or refund option unless you file a chargeback. I subscribed and opted to move my pre-existing number and even pre-paid for some of their top plans, but ID verification does not work (the only way is through app’s built-in camera, but the button to take the photo never activates). Their WhatsApp support line replies with irrelevant “tips” that showed no one actually read and understood that the app is bugged (at least on my phone), and no actual person will answer. It’s been more than two weeks already, so it looks like a scam more and more. Regular local providers with their oppressive multi-year contracts are the only ones that actually work, apparently.

Can’t even open it now. It tries to load to 100% but then crashes immediately.

It works well

I’m sitting in Shenzhen, the travel pack I bought yesterday doesn’t work. The app does load properly on wifi and all I can do is talk to a stupid bot.

你隻app load咁慢 點買外遊素據啊

首先第1日我未過到韓國海關數據已用完？ 之後又叫我用15蚊買多500MB 最慘係咩？我要不停試韓國不停免費WiFi去續果15蚊，用佢所謂既限速去買15蚊，等撚左30分鐘都入唔到自由了個app,想比錢佢賺都難，有時急又無免費WiFi叫Uber入app加叫車前前後後無20分鐘唔使打算上到車,平時普普通通買張數據卡50-70蚊都夠用，今次我都唔知加左幾多次15蚊，3日埋單一定超過100蚊，貴小小唔緊要，最緊要要每日擔驚受怕又要等咁去續，總之以後去邊都唔會用自由了網上服務

垃圾都冇得再垃圾，一星都唔想俾

Well written, stable little app that does it all. Good job!

The travel sim is absolute garbage with only 300mb of fast internet, then it become so slow I can’t even use to open map