Mobile Tech RX

5 years ago this was the best app you could find for a pdr company. Now they’ve upped the cost and the features they charge for don’t even work. The comp pricing feature is missing tons of information and doesn’t even have the correct colors for vehicles that are 3 or 4 years old. I’ll be exploring other options unfortunately. What was once a great app that offered more than any other is now just unreliable features and poor customer service for about 40% more than it use to cost

This app is amazing, big shoutout to Laura for getting me familiar with app. Laura deserves a bonus ASAP.

I have been using MTRX since 2016 and it has really not changed much since then, aside from the absurd price hike. Which I wouldn’t have even minded if they actually provided solid features and updates to the app. I still cannot create an invoice on the Mac App Store version, which is annoying because sometimes you just want to work on your computer you know? You can’t change a client once you’ve made an invoice you have to copy the vin and make a whole new invoice to make it the right client. There’s no short cut to modify a clients information on the estimate or invoice tab you have to go to the client tab and look them up. The search bar is useless you could put something like “Range Rover” and it won’t find anything, it doesn’t always find customers names or models of vehicles it’s just really unreliable. Also if you’re using this at your hail shop to do insurance work it’s not a direct alternative to CCC since it’s missing a lot of procedures and the parts section isn’t categorized correctly. The reports tab creates inaccurate reports. There’s honestly a ton of other little things that need to be fixed but this is all I have from memory. I use this for walk in estimates, organization and invoicing but seriously it could be so much better if the developers stopped being so lazy and actually added useful features.

Great app. I can’t imagine how any other sorce for estimating supplementing PDR quotes could be any more practical and efficient. It’s the only choice for my industry as far as I’m concerned

This app is PERFECT for managing my business, connecting with my clients, AND comes with amazing customer service. My rep, Laura, is super friendly and has done a great job helping me get started and helping me understand how to use this (already user friendly) app. Thank you Laura! If you are the slightest bit curious about this app, I highly recommend you give it a try!!

I just started using the app and it has already made a big difference.

Decent for sure. But the parts section in the app is a joke at the moment

Hands-down the best app for estimating and invoicing hail damage, and PDR related jobs in general.

I haven’t got to get too much into all the features of the app but customer service is great. They get back quickly and was very easy to follow along during the one on one walk through to get going. Having a actual person to talk to in these days of never ending menus and “chats” is really refreshing. As far as estimating the one or two I’ve written for PDR seems very user friendly and the printed estimate looks awesome with actual vehicle model and color PICTURED in header for easy quick identification to which car it goes with in a shop jammed with vehicles. The estimate is easy to understand and see what the dent counts and costs associated are, adding r&i and any custom panels/numbers is easy also. Adding photos of damage or making notes etc of unpaid damage is also quick and simple. Really like it so far and look forward to taking advantage of its ease 👍

Mobile Tech RX has been a wonderful addition to our small business. Their set up and their service has all been fabulous!.Thank you Mobile Tech for helping our small business with all of the questions we have had along the way. You’ve been awesome!