MobileSupport - RemoteCall

Published by: Rsupport
Downloads
Revenue

Description

Rsupport’s ‘MobileSupport – RemoteCall’ application allows support representatives to remotely access customers’ mobile devices to identify and resolve issues in real-time. With ‘MobileSupport – RemoteCall’, support representatives are able to provide secure and reliable support without having to have the customer visit a support center.

[Key Features]

1.Screen Sharing 
Customers are able to share pictures of their mobile device screen with support representatives to collaboratively identify and resolve issues in real-time.

2.On-screen Drawing
Mark important areas for the customer to see to communicate certain points more clearly.

3.Text Chat
MobileSupport – RemoteCall’s in-app chat feature allows customers and support representatives to conveniently communicate with each other during support sessions.

4.Simple Connection
Getting connected is easy. All the customer needs to do is enter the 6-digit connection code provided by the support representative.

[Receiving Mobile Device Support - Customers]

1.Download, install, and then launch the ‘MobileSupport’ application.
2.Enter the 6-digit connection code provided by the support representative, then click ‘OK’.
3.Engage in real-time video support.
4.Close the application once video support session has ended.
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Screenshots

MobileSupport FAQ

  • Is MobileSupport free?

    Yes, MobileSupport is completely free and it doesn't have any in-app purchases or subscriptions.

  • Is MobileSupport legit?

    Not enough reviews to make a reliable assessment. The app needs more user feedback.

    Thanks for the vote

  • How much does MobileSupport cost?

    MobileSupport is free.

  • What is MobileSupport revenue?

    To get estimated revenue of MobileSupport app and other AppStore insights you can sign up to AppTail Mobile Analytics Platform.

User Rating
App is not rated in Australia yet.
Ratings History

MobileSupport Reviews

iOS14になって強制終了するようになった。

けんなに on

Japan

タイトル通りです。 遠隔接続しようとしてもiOS14になってからミラーリングしようとしたらアプリが強制的に落ちるようになりました。

Store Rankings

Ranking History
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Category Rankings
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Category
Rank
Top Free
412

MobileSupport Installs

Last 30 days

MobileSupport Revenue

Last 30 days

MobileSupport Revenue and Downloads

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App Info

Category
Utilities
Publisher
Rsupport
Languages
Korean, Spanish, English, Japanese, Chinese, Portuguese, French
Recent release
7.6.0003 (1 month ago )
Released on
Feb 19, 2014 (10 years ago )
Last Updated
14 hours ago