Moda Health Mobile ID Card

This app doesn’t do anything. It’s just a picture of your id card. It would be more beneficial for Moda to make id cards available on the Apple wallet.

I like it. This way I know my card is up to date. Just enter login credentials off your card, including 4 number PIN Code on back of primary account-holder’s card. Toggle green to “Save login info.” After that when, you open the app on your phone, just tap “Login” bar to view front of card. Swipe left to see back of card. Has both my card and my partner’s since we’re both covered by Moda through my employer. I usually do carry my card as well; but partner calls me occasionally when she can’t find her card at the doctor’s. She thinks I’m smart sometimes😄

This app doesn’t work, can’t login 90% of the time. It’s literally just an app for your id cards…. Why not just take a picture of your cards?! This app has not EOBs and doesn’t even show my dents card!!! The website has errors and bugs and NEVER works properly. Customer service is the absolute worst. Just die already Moda, you’re terrible at everything you do.

Please add the option to add card to Apple wallet. In general, this app is terrible. I pay $800 a month for insurance. Maybe invest some of your profits in a modern app?

This is the first communication I get from my new healthcare provider, and they think it’s totally reasonably to download and use an app that does NOTHING??? Really bad sign… 🙁

Pointless. It’s just your card and 90% of the time you can’t even log in. Would be great if you could see your benefits etc ….. I deleted the app

This app was great for looking up real time account details. However, it has not worked for me since 2022. I wish it could be enhanced to work again.

Useless app. Doesn’t do anything.

Is it because I live in a rural community? I don’t understand why we are not as important as a larger community. Technology today should be able to manage this situation. I’m pretty disappointed that Moda has not been able to make this happen for everyone on its plan.

This app makes no sense. If you have a smartphone why wouldn't you just take a picture of your insurance card rather than go through this app just to see your card. Should be able to see EOB and other info. Useless app. Cannot even login anymore.