Pratically Unusable
There is some unknown error when trying to sign in to the app.
4.03 out of 5
6,871 ratings in United States
There is some unknown error when trying to sign in to the app.
A continuing issue with the iPad app is that it doesn’t recognize my login. Very frustrating. Everything works fine on a regular computer.
A small bar appears at the bottom of the login screen stating there has been an error. I reset my password a few times so it’s not the password. I can use the web based version just fine. I really like the web page, and the in-depth analytics. But this review is only for the iPhone Morningstar app. I can’t use it because I can’t login due to unspecified error. I am a premium member. Maybe one day it’ll work. Today is not that day.
Check by add this column (Net Income - Trailing 12 months) for VOD in a watchlist. You will see positive 22b when actually it is negative 6.3b. You can go completely wrong in your decision Making. Glad I found it before buying the stock. Also news stream since months to the same articles
Along with what appears to be every paying customer I cannot log into the app. I do not see any developer response to what seems to be a critical flaw. How can the development team ignore this blatant issue? Please respond
I clicked the link for news and I got not found msg.
I try to login to the app and it says “an error occurred, please try again later” I try again later and I still get the error!!! Please help!
After entering my credentials from the mobile sign in, the app redirects to the web site and errors out. It doesn’t say why it wasn’t able to authenticate: “ An error occurred. Please try again.” So I have not been able to use the mobile app even though I’m a paid subscriber!
Have had the app for 3 months… it has never let me sign in
2022 Still doesn’t show fair value in mobile or iPad app. Pretty sad for what they charge Me for the service. July 2024: continues to be slow to catch up functionality on mobile apps. iPhone update of “new/article” remain a month in arrears from active website. Same complaint, for cost of annual subscription the bar needs to be higher for keeping updated. Pretty sad .
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