■ Features
- Booking, check-in, and ticketing
- Personalized travel info per itinerary
- View the cabin of your aircraft with the 360° VR experience
- Real-time flight info via the app's push notification
- View baggage load status
- Login by using PIN number or biometric authentication
- Confirm boarding pass and SKYPASS card offline
(iOS) We recommend that you upgrade to the latest version of Korean Air’s app for the newest features and fixes. Compatibility: Requires iOS 12, watchOS 5 or later.
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User Rating
4.67 out of 5
103 ratings
in Canada
5 star
84
4 star
13
3 star
1
2 star
1
1 star
4
Ratings History
Reviews
Not great
You can be logged in under your skypass number and it still doesn’t know your flights, they have to be added manually. Once you add your flight it vaguely shows the details, but you have to have an electronic boarding pass issued to see boarding times and gate. It doesn’t show the gate until about an hour before take off. If no electronic boarding pass was issued at checkin theres no way to get it to make one. If you go to flight status it doesn’t automatically bring up your flight, so you look for it and then the only info is that it hasn’t departed, its basically useless.
No notifications about time to check in or gate assignments or boarding times…
They need to check out the Air France app, its not perfect either but its way better than this one.
Great to use and very efficient!
I had my recent international trip Canada to Philippines (round trip). I loved how they update your boarding time, boarded luggage/s on time, on hand boarding passes, updated fly time, customer service had been very helpful answering all my inquiries! As a first time and travelling alone it gave me confidence to fly with Korean Airlines!
Great app but won’t accept my birthday
Pl fix your app. Does not accept my year of birth as 1946. The app was great before. Suddenly stoped accepting my year of birth. Says I’m too young. Thanks
App won’t update
This app is about the worst experience I have ever had with airline apps. Every time I try and use I have to phone tech support for help
User ID
Cannot create user ID
Very disappointing and dissatisfying service
I can never understand how this airline cannot give a refund for a flight canceled within 24 hours. For a simple mistake that could have been easily resolved without penalizing a client too much, this airline could never give that help even if majority of other airlines do so.