My SIMBA

Paid to recharge but the amount never shows up on the app even though I got text and email confirmation

The network signal is very poor, especially in high-rise buildings, and there is basically no signal above the 20th floor.

Prepaid plan do not have to register for new account. It automatically display usage on data and calls. Useful if you want to know how much is left.

Please do something to e app. I need to top up asap

Very bad quality

Do not ever use SIMBA’s internet for important acitivities on your phone, from losing high stakes mobile games to disconnecting from zoom meetings, their LTE is INCONSISTENT and UNRELIABLE. The average is 2 bars internet, very rarely will you get good coverage especially when moving about in Singapore. SIMBA, you are doing a disservice to Singaporeans by providing severely poor network and trying to buy your customers’ silence by providing quantity of data over quality. If you are considering to purchase on of their plans, don’t buy them for your own sake, and do not fall for their “$10 only!” plans for the quality of their data provided will have you pulling your hair.

Data connection is bad in the MRT, not much better at home too

why does it take hours just to download one app? i cannot watch a youtube video at home without lag if there was something called “the worst network company” then it would be simba

Massive downgrade coming from Singtel. Say you are connected 100% of the time on Singtel, over here you can expect to hit not more than 50% of Singtel’s connectivity and download speeds. Quantity is huge to entice people, but of course you will not be getting quality.

Why me excess money in the SIMBA account are not return ?