MyCase

Please update this app and bring it to current user standards. Why can’t we add any documents to the cases within the app?! Clio does that just fine!

Constantly logs you out. Stalls when trying to sync files so you have to close out the app and then reopen. Garbage.

I was hoping this would be available for clients/customers but it isn’t. Upon logging in i get: The MyCase Client Portal has moved. The MyCase Client Portal has been updated and is now available exclusively through your device's web-browser. By clicking the link below, you will be redirected to a new login page. Please bookmark or “Add to Home Screen” from your browser to easily access in the future. I guess I can’t use this to communicate with my lawyer. The app will be going now.

Very buggy. Freezes all the time.Basically unusable.

MyCase concluded it wants a verification code every time the user attempts to use the app. So, the code is sent to an office email account and unless you carry that account with you 24/7, you cannot use the app. An app is mobile by nature (used on phone or tablet) but these guys think it the app should only be used when you are in front of a computer to obtain an access code. This process belies the convenience of an app for a mobile device. Besides that, the app spent hours “syncing files.” Typical instance of fixing what wasn’t broken.

MyCase needs to get a widget so that I can see it open on my phone at a glance. Having to open the app is a pain.

Not sure why they are not focusing on the app. The owners of Mycase keep producing AI stuff that will provide almost zero productivity gains but ignore the app. The mycase app was a great start about 12 years ago but no one ever took the time to add significant functionality. Give us the same functionality as the website but make it easier to use, just like what was started 12 years ago. I think most of us would prefer to use our iPads for most of our work but we cannot do it with this app. I am starting to lose my patience.

This app work well to do minimal case billing and messaging. However, it needs updates to access more of the MyCase features. This mostly seems to be for billing and timers. It’s a fairly good system for case management but this app has no access to most features. As I use my iPad for much more than minimal work this app has its frustrations.

1. Every time you open the app it must sync your files, which takes anywhere from 5-10 minutes. 2. You cannot actually view any invoices (just the summary of the most recent invoice). 3. You cannot accept payments or record payments through the app. 4. The app malfunctions and shuts down constantly. In summary, other than recording billing entries close in time to the event (if the app opens and syncs all the files before you give up), this app serves no purpose.

It’s hard to find a case management software that also has a mobile app. Thank you for providing this service. Not sure what the fuss is about in the other reviews, but it works great for me! Thanks!